Typical Day in Role:
– Works closely with business analysts, business sponsors, project managers and IT teams to obtain and understand business requirements.
– Creates the design of user interface specifications, by applying client research, design standards, and industry best practices, considering strategic business objectives, user needs, and systems constraints.
– Participates in design review sessions with project teams, acquiring consensus and getting approvals on designs and documentation.
– Executes business acceptance test cases and testing. Works with the project managers to ensure that usability deliverables accommodate project timelines, budgets, and technical and scope constraints.
– Contributes to developing, maintaining, and continuously improving efficient and effective usability methodology/process, documentation, workflow, ROI, metrics and design standards.
– Acts as a user experience advocate regarding principles of user experience and user-centered design
Candidate Requirements/Must Have Skills:
– 10 + years of experience working with user-centered design techniques & demonstrated ability to incorporate UCD principles into the architecture and design of user interfaces.
– 6- 10 years of demonstrated experience in gathering and translating requirements from business sponsors, SMEs, users, and business analysts etc.
– 6-10 years of experience applying usability testing techniques and principles.
– 6 – 10 years of experience applying a web design standard Knowledge of web client technologies (browsers, HTML, CSS).
Nice-To-Have Skills:
– Proficiency in Adobe Illustrator, Photoshop or Ftigma preferably
Soft Skills Required:
– Agile thinker to be quick on their feet
– Self-starter that actively engages issues seeking resolution, ability to meet dynamic changes on prioritization
– Ability to manage assigned tasks and expectations without direct instruction or oversight
– Fast, adaptable learner who can hit the ground running
– Ability to work well under pressure while demonstrating strong professionalism
-Strong investigation, prioritization, and organization skills
– Candidate must have an open mind when it comes to approach, and be able to assess each situation separately
– Must be able to collaborate closely with a team at times, while also being capable of holding themselves accountable to meet individual deadlines without hand-holding
Excellent communication and presentation skills and the ability to articulate ideas effectively.
– Strong ability to multi-task and meet deadlines.
– Strong detail orientation, and a passion for consistency.
Education & Certificates:
– Bachelor’s degree in human factors/usability or related discipline. 10+ years of related experience.