Technical Analyst
Typical Day in Role:
• Address daily concerns from end users in support of electronic communications archiving and surveillance
• Ensuring data is recorded as per company regulations
• Managing application data and record keeping
• Coordinate testing and validation with business users
• Prepare detailed functional specifications for the development of custom reports, enhancements, interfaces, conversions, and forms
Candidate Requirements/Must-Have skills:
1. 8+ years of Technical Analyst experience
2. Strong understanding of mobile technologies and mobile device management
3. Strong understanding of mobile messaging, carrier vendors and integration for archiving
4. 1+ years of experience with design techniques and data integration principles
5. 1+ years of experience with infrastructure components such as server, storage, network and security
Nice-To-Have Skills:
• Previous experience with FI, Insurance or any other regulated industry
Soft Skills:
• Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization
• Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences
• Ability to work as part of a team, as well as work independently with minimal direction
Education:
• Post-secondary degree in a technical field such as computer science, computer engineering or related IT field is an asset