IT Project Manager
Responsibilities:
• Develop integrated baseline project plans applying estimating models, identify resources and skills required, document estimating assumptions, refine plans and manage performance against them
• Recommend best solutions based on understanding of business issues
• Provide task-based schedule and cost forecasts and assist in assessing risk-based provisions
• Capture and track program metrics and perform analysis
• Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk
• Manage client expectations, anticipates operational and tactical risks and tracks them
• Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required
• Manage project closure initiatives, such as client satisfaction survey and closure analysis. Document and archive project activities, deliverables, tools and findings for future projects
Must-Have Skills:
• The ideal candidate would have previous experience with real estate builds, renovations, remodels, etc supporting the IT side of the work, (circuit order and delivery, infrastructure buildout, (network voice/data, server, personal tech setup, etc).
Senior / experienced enough to be assertive when scheduling work and getting work completed on schedule – there are competing demands for change windows and for resources.
• Advanced verbal and written communication skills
• Ability to develop project plans, manage individual deadlines and goals
Understand the scope/impact/risks to IT equipment & services when electrical work is done.
• Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis
• Advanced proficiency with all MS Office applications, MS Project and/or Visio
• Knowledge, and curiosity, to manage a diverse group of IT and electrical staff and managers
• Ability and knowledge to provide input to the processes used by the electricians
• Ability to manage facilities (mainly electrical) projects in addition to IT projects
• Basic understanding of the h/w side of servers and other IT equipment in data centers
• Basic understanding of electrical – understand how the electrical infrastructure in data centers and critical facilities works in conjunction with the IT devices in the data center. Redundancy, amps/volts, 3-phase circuits, UPS, etc.
Nice-to-Have Skills:
• Highly organized with good time management skills
• Customer service orientation, and strong interpersonal skills
• Analytical thinker with creative problem-solving skills and attention to detail
Education / Experience:
• Bachelor degree in an IT-related discipline
• PMP certification preferred
• 5 to 7 years experience managing projects