Change Manager
Typical Day in Role:
– Manages people process, technology impacts of a work stream or multiple work streams under Global Compliance Transformation program (may support more than 1 workstream at a time)
– Creates and implements change management strategies and plans that maximize business and employee adoption and usage of the changes, working to drive faster adoption and higher utilization while minimizing resistance
– Change management is a discipline – follows discipline to ensure all people impacts are managed for the work stream that they manage
– Ensures change initiative projects meet objectives on time
– Executes and not only designing on the artifacts
– Documents and produces organizational change work including change readiness, input to communication development, input to talent management processes, input to leadership and ownership, learning/training, and change implementation and reinforcement plan.
– Establishes personal engagement agreement with business sponsor(s) and stakeholder(s); facilitates shared meaning and commitment to goals.
Candidate Requirements/Must Have Skills:
1) 3-5 years Change Management Experience – must have comprehensive knowledge of change management principles and practices – proven work experience of change management work stream from initial vision to post implementation
2) 3-5+ years transformation/project management experience (eg. PMs, Product Owners, PCOs, Business Owners etc.) – demonstrated experience with the rollout of large, complex projects
3) 3-5 Years Microsoft Suite Product knowledge – including PowerPoint and Excel
4) Demonstrated experience working with Executive level Stakeholders and managing expectations
Nice-To-Have Skills:
1) Bilingual in Spanish
2) Technology transformation experience
Soft Skills Required:
• Presentation skills and ability to write communications to a broad audience effectively – important
• Negotiation skills
• Influencing capabilities
• Relationship management
• Team Player
• Ability to hit the ground running
Education: University degree or equivalent working experience.
Prosci or ADKAR Certifications an asset