Job Title : Training Advisor
Location : Scarborough
Duration: 9 months
Story Behind the Need
Business group: The Project Portfolio Management Technology group manage and support the PPM functionality within the bank. This includes managing projects, risks and project financials.
Project: Position is needed for the forecasting in PPM Project – project entails implementing PPM New User Interface and enabling forecasting within PPM.
Reason for request: Project workload
Candidate Value Proposition: Opportunity to learn new industry leading tools and how to train in PPM. Clarity PPM one of the best project management tools in the world – and the selected candidate will have exposure to the tool. Working with a large bank will provide lots of experience.
Typical Day in Role:
– Work with project team to identify training needs, materials and deliver training
– Along with training, person would also work with project team to determine what type of communication is needed to get through change and to execute on the communication plan.
– Developing the training material in various different methods, PowerPoint presentations, webinars.
– Work with Business Analyst to understand current state, business / stakeholder needs and business requirements.
– Work with Business Analyst to understand future state mechanism and capabilities.
– Work with Business Analyst to understand mapping of business requirements to future state mechanism capabilities and gap analysis of requirements to future state, with focus on changes to business processes.
– Meet with project leads and management to determine training needs.
– Develop training procedures, manuals, guides and course materials such as handouts and visual materials.
– Deliver training by presenting information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.
– Monitor, evaluate and record training activities and effectiveness.
– Participate in the development of a change management plan (i.e. communication strategy/plan, training strategy/plan, feedback/follow-up, etc.).
– Participate in the development of executive presentations that explain the planned changes to business processes & future state capabilities.
Candidate Requirements/Must Have Skills:
1) 2-3 Years – Hands on Experience with Clarity PPM; used the tool, and trained others on how to use the tool
2) 5-7 Years – Training Experience, involved in inputting strategies, executing, coordinators, developed training material and delivered on training.
3) 3-5 Years – Change Management Experience – communications associated with behaviors.
4) 5-7 Working experience with Microsoft Office applications (i.e. Word, Excel, PowerPoint).
5) Excellent Communication Skills – written, verbal, clear and professional
Nice-To-Have Skills:
1) Financial Industry Experience
2) Trained using PPM function features
3) Executed training on the modern user interface
4) Proficiency in Visio, Photoshop or tool with similar functionality.
Soft Skills Required:
1) Attention to detail, customer service, and interpersonal skills
2) Open-Minded
3) Approachable
4) Flexible
5) Adaptable
6) Works independently
Degrees: • Bachelor's degree in relevant field or equivalent experience/training required.
Candidate Review & Selection:
• 2 Step Process: 1-2 Microsoft Teams Interview • Hiring Manager’s availability to interview: ASAP