QA Analyst
Typical Day in Role
• Regular status calls with the business about testing
• Working sessions for testing, planning, developing, strategy, test cases, etc.
• Working with Developers, BAs, QAs, Scrum master, Project Manager, business stakeholders, as well as other technology partners internal to the bank
• Seek ways to enhance testing process and automation of testing tools
• Develop status reports for testing
• Manage resolution of service delivery – escalate issues, lead service recovery teams, ensure that root cause analysis is conducted
• Ensure internal support processes are understood, documented, validated, updated & communicated to key stakeholders
• Gathers requirements from business units and translates those to programmers and developers
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Supports one or more highly complex business processes
• Works on multiple projects as a project team member
• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs
Candidate Requirements/Must Have Skills:
• 3 – 5 years of experience in leading QA in an Agile environment
• 3- 5 years of experience interfacing with/support Business users in UAT
• 3- 5 years of experience in leading testing for complex/cross functional projects, and being responsible for managing defect Triage calls, tracking the defect to closure, creating QA documentation (test plan, test cases, defect logs and test reports), system test, Integration test, regression test, end to end testing, and test automation
• Working knowledge of CFTC, Capital Market products, and JIRA.
• Hands-on experience with Python, SQL, Postman and XML
Nice-To-Have Skills:
• ALM experience is an asset
Soft Skills:
• Self-directed and organized
• A fast learner and team player
• Hands testing experience
• Leading, Training and Mentoring Test Team
Degrees or certifications:
• Bachelor’s degree related field required (working industry knowledge prioritized over education)