Location Address: Hybrid – Toronto – 2 days/week (Tuesdays/Thursdays and on ad hoc basis as required)
Contract Duration: 6 months
Possibility of extension
Number of Positions: 1
Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week
Reason: Additional Workload
Candidate Value Proposition:
The successful candidate will have the opportunity to gain exposure multiple business groups, working to help with increased operational efficiencies which will have a lasting impact on how the Bank operates, so is high visibility.
Typical Day in Role:
• Consolidate, streamline and standardize enterprise business processes.
• Work with key stakeholders within all business functions to obtain feedback of defined processes and continually improve.
• Functional support of all ESS (Enterprise Security Services) teams on day-to-day business operations.
• Publish defined processes in JIRA / Confluence for enterprise-wide reference and use.
• Support establishing of centralized team in charge of wider team communications and presentation material using standardized templates and format.
• Documentation-heavy role
• Will be consolidating all documentation into a one stop shop and defining processes
• Developing swim lanes, process flows in the tools Jira and Confluence
• Working with vendor engagement, PPI, third party vendors e.g. working with SOWs
Candidate Requirements/Must Have Skills:
1) 8+ years of experience as a Business Analyst /BSA
2) 5+ years of experience with JIRA
3) 5+ years of experience with Confluence
4) 3+ years’ working experience with third party contracts’ management
Nice-To-Have Skills:
1) Experience in FI/banking
2) 3+ years’ experience in business operations in the Application and Cloud Security space
Soft Skills Required:
• Strong communication skills
• Strong collaboration skills
• Strong documentation skills
• Attention to detail
Education:
Bachelors in technical field preferred
CBAP certification nice to have
Best VS. Average Candidate:
Strong BA who is an expert in JIRA + Confluence is the top skillset (to be able to develop swim lanes, process flows in the tools), to be an expert in defining the process map, has experience in cloud security space nice to have; is able to take initiative to reach out to teams within the org to identify processes, requiring minimal hand holding
Candidate Review & Selection
1 round – with HM and possible others TBD, MS Teams – 1 hour – behavioral, scenario-based questions – possible exercise to have the candidate demonstrate JIRA/ Confluence skills by sharing screen
Hiring Manager’s availability to interview: ASAP