Business Systems Analyst

Typical day in a role:
• Analyze and document business processes, workflows, and requirements related to Active Directory infrastructure.
• Collaborate with technical teams to define governance policies, standards, and procedures for Active Directory infrastructure.
• Develop comprehensive documentation, including process maps, requirements specifications and governance guidelines.
• Conduct stakeholder interviews and workshops to identify business needs and technical challenges.
• Ensure compliance with security, regulatory, and organizational requirements within the Active Directory environment.
• Provide recommendations for process improvements and governance enhancements.
• Act as a liaison between IT teams and business stakeholders, translating technical concepts into actionable business insights.
• Support project management efforts by tracking milestones and deliverables related to governance initiatives.

Candidate Requirements/Must Have Skills:
• Minimum of 10+ years of experience as a Business Systems Analyst.
• 5+ years of experience with business process modeling and requirements gathering techniques.
• Hands on experience to document complex processes and develop governance policies.
• 5+ years of experience in business analysis tools such as Visio, lucid chart or similar.
• Familiarity with Active Directory, identity management systems, and governance frameworks.

Nice-To-Have Skills:
• Experience working with a large back or a major financial service company is an asset.
• Experience with SQL and ability to run database queries to extract data from MS SQL or Oracle database.
• Knowledge of ITIL practices or other governance methodologies is a plus.

Soft Skills Required:
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills

Education & Certificates:
• Bachelor’s degree in computer science, or Business, or Information Systems