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Technical Writer

octobre 28, 2024 by

Typical Day in Role
• Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process.
• Gathers feedback from business partners, internal technical team and vendor to improve technical documents.
• Ability to take existing and potential content and improve it
• Convert complex documentation to easy language for multiple audiences
• Writes and edits technical documents including reference manuals and product manuals which may include screenshots and tutorials
• Plans writing processes and sets timelines and deadlines.
Recording meeting minutes for Incident Response calls and team meetings, as needed.

Candidate Requirements/Must Have Skills:
• 8+ Years of experience in technical writing, 5+ Experience in SharePoint, Visio
• Creating and designing a knowledge base for practical use of all Cyber security project employees. Writing document & playbooks
• Recent experience in Translating practical procedure documents into high-level management level document for audit and summary purposes.
• Assisting in updating process documents defined and created by management. These processes are relevant to all activities in which the team is involved.
• Improving technical understanding of company security technologies.

Nice-To-Have Skills:
• JIRA, Power BI, MS office suite
• Experience writing law enforcement documents is preferred

Soft Skills
Communicating effectively orally and in writing
• Critical thinking and problem-solving skills
• Strong research and analytical skills
• Ability to undertake multiple projects and deliver on tight deadlines
• Detail-oriented
• Ability to meet deadlines and to work independently.
• Excellent organizational skills and attention to detail.
• Excellent writing, editing, and communication skills

Education
• Bachelor’s degree in a technical field such as computer science or relevant work experience is required

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À PROPOS DE SYSTEMS NEXUS GROUP

Nexus est l’un des chefs de file nord-américains dans la prestation d’augmentation du personnel technologique et de consultation en ressources stratégiques. Grâce à son équipe de professionnels chevronnés qui utilise les meilleures méthodologies de leur catégorie, Nexus tient toujours plus que ses promesses, en livrant des résultats rapides, de qualité et dignes de foi à ses clients et consultants.

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Report on Business Canada's Top Growing Companies - Nexus Group
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