Summary
The Trade Administration Contractor provides day-to-day support to Global Operations, with primary responsibility for processing and oversight of Canadian and U.S. equity trade clearing activities. This role ensures trades are accurately matched, reconciled, and positioned for on-time settlement through daily controls, break management, and timely escalation of exceptions. The contractor will also support risk mitigation by maintaining strong process discipline, documenting actions appropriately, and partnering with internal stakeholders to resolve issues prior to market open and before end-of-day cutoffs. Cross-training across related functions (e.g., regulatory support, metrics reporting, options processing, and settlement reconciliations) is expected.
Key Responsibilities
- Process and oversee CAD and U.S. equity trade clearing to support accurate, timely settlement.
- Perform daily reconciliations, investigate breaks, and resolve discrepancies within defined deadlines and control standards.
- Research non-routine exceptions, identify root cause, and recommend corrective actions to improve quality and reduce risk.
- Escalate unresolved issues and time-sensitive settlement risks to senior team members/management in accordance with escalation procedures.
- Partner with internal business stakeholders and downstream teams to ensure timely and accurate fulfillment of trade lifecycle activities.
- Maintain appropriate audit trails and ensure work is completed in accordance with authority levels, policies, and procedures.
- Contribute to process improvement initiatives (planning, testing, implementation) for new or revised products, services, and operational procedures.
- Support operational reporting (service delivery, productivity, quality metrics) and share updates with the manager to optimize effectiveness.
- Provide on-the-job guidance and training to teammates as requested; assist with escalations from junior staff where applicable.
- Support additional team functions as needed (e.g., account transfers, cancel/corrects, tax reconciliations, step-outs, STEP trade upload monitoring).
Required Qualifications
- 4+ years of experience in capital markets operations, trade support, clearing, or settlements (Canadian and/or U.S. markets).
- Experience with Canadian BPS, Broadridge
- Demonstrated analytical and problem-solving skills; able to investigate breaks and resolve exceptions independently within established procedures.
- Proficiency with standard desktop applications (Outlook, Word, Excel); advanced Excel skills are a plus.
- Working knowledge of trade lifecycle concepts (matching, clearing, settlement, reconciliations, and exception management).
- Understanding of operational risk controls, audit trail expectations, and regulatory awareness in a capital markets environment.
Skills
- Strong attention to detail with the ability to execute time-sensitive controls and meet market cutoffs.
- Strong communication skills and ability to build productive working relationships across Operations and business partners.
- Ability to multi-task and prioritize effectively in a fast-paced, deadline-driven environment.
Education
Bachelor’s degree
Systems (preferred)
BPS/ADP; GEMS; IMatch; Global Framework; DTC/OCC/Arrow/CDS portals