Location Address: Toronto – hybrid – in-person 3x a week with some flexibility until September
Contract Duration: 6 months
Possibility of extension & conversion to FTE
Number of Positions: 2
Schedule Hours: 9am-5pm Monday-Friday; standard 37.5 hrs/week
Reason: Additional Workload
Story Behind the Need
Business group: GTEP – Service Management Technology
Project: ServiceNow Transformation project
The main function of a Developer (Other Specialty) is to design, develop, and implement applications using in-demand languages and technologies for the ServiceNow Platform. These positions are required as part of the ServiceNow Transformation project to migrate APM from the legacy instance.
Candidate Value Proposition:
The successful candidate will have the opportunity to work on a highly visible project and would get the chance to further enhance their skills with the ServiceNow platform.
Typical Day in Role:
• Experience in Design, develop, and implement ServiceNow solutions for IRM Processes.
• Customize and configure ServiceNow IRM module to meet business requirements.
• Set up and manage integrations between ServiceNow IRM and other internal/external systems using various methods (e.g., REST/SOAP APIs, Integration Hub, MID Server).
• Lead the development, configuration, and customization of ServiceNow IRM module, including Policy and Compliance Management.
• Design and build IRM workflows, scoring methodologies, entity scoping, and Risk Assessment Methodologies (RAM).
• Implement best practices for testing and quality assurance to ensure that all solutions are robust, scalable, and maintainable.
• Stay updated on ServiceNow releases and IRM trends, advocating for continuous improvement and innovation within the platform.
• Identify and mitigate technical risks associated with the implementation and operation of the IRM solutions.
• Ensure that all IRM solutions comply with relevant regulations and organizational policies.
• Develop and manage script objects like Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, Access Control Lists (ACLs), and Flows/Workflows.
Candidate Requirements/Must Have Skills:
1) 10+ years of experience as a developer/analyst/solution designer
2) 5+ years of experience working with Common Service Data Model (CSDM) Foundations
3) 5+ years of experience with ServiceNow platform with proficiency in ServiceNow configuration, scripting, and workflow development
4) 5+ years of experience with APM concepts, including application rationalization and lifecycle management.
Nice-To-Have Skills:
1) Experience working with Drive Value with Common Service Data Model (CSDM) 3.0 – CMDB and Service Graph
2) Experience working with CMDB (Configuration Management Database)
3) Financial industry experience
4) Experience working on integrations
Soft Skills Required:
• Excellent communication and collaboration skills.
• Analytical and problem-solving skills
Education:
A bachelor's degree in a technical field such as computer science
Best VS. Average Candidate:
The best candidate would have a few years of solution design experience and would have worked on integration projects.
Candidate Review & Selection
1 round interview
Panel interview (Directors + Lead Developer) – 1 hr – MS Teams Video
Behavioural + Technical Questions
Hiring Manager’s availability to interview:
ASAP