Operations Analyst

Job: Operations Analyst – 28781-1
Location: Toronto, ON
Duration: 6 Months

TOP SKILLS / EXPERIENCE:

• Keen eye for detail and analytical skills.

• Minimum 3 years’ experience providing business support for client facing applications. People that have supported private banking applications will be given first choice. Applications like global plus, Charles river are the applications.

• They must have experience with the end to end development (Ideation, design, development, QA, testing and implementation)

• Minimum 3 years’ experience analyzing business requirements and working with a technology team to deliver results

• Minimum 3 years’ experience documenting processes and procedures

• User Acceptance testing experience

• Competent with Visio for documenting process maps

• University degree or college diploma

• Strong experience in troubleshooting and problem resolution

NICE TO HAVE SKILLS/EXPERIENCE:

• Discretionary management experience

• Private Banking/Wealth or asset management experience

• Experience with Nimbus or other process documentation tools

• Knowledge of Wealth Management business and systems

• Knowledge of Global Plus or Charles River

• Change Management experience

• Canadian Securities Course

• Release Management

Soft Skills:

• Demonstrated leadership and application of judgement with process change/documentation

• Takes initiative

• Analytical skills

• Independent with strong inter-personal skills

• Strong oral and written communication skills

• Flexible

• Open to sharing information

• Self-starter

• Problem solver

• Conflict resolution skills

• Clear and concise

EDUCATION/CERTIFICATIONS:
• University degree or college diploma
• CS is preferred for this role.