Typical Day in Role
Registration Solutions
• Developing and managing online event registration, event websites, event apps and surveys.
• Quality assuring assets for teammates before deploying.
• Building and distributing event communications, including invites, reminders, and confirmations.
• Ensuring data integrity within projects and while creating and delivering reports.
• Monitoring & managing the Client Events inbox and promptly responding to inquiries.
Event Operations
• Intermittently coordinating the purchase and shipment of event supplies and promotional items.
• Drafting and circulating meeting minutes, as required.
• Ordering and organizing event collateral, including name badges, table cards, event briefs, etc.
• Occasionally assisting with event set up, onsite execution, and tear down.
• Champion a customer focused culture to deepen client relationships and leverage broader client relationships, systems, and knowledge.
• Champion a high-performance environment and demonstrate a commitment to client’s values: accountability, passion, integrity, and respect. Deliver results in accordance with client’s behavioural competencies. Create an inclusive team culture and an environment where team members hear, share, and appreciate diverse perspectives.
• Direct day-to-day activities in a manner consistent with the client’s risk culture and the relevant risk appetite statement and limits.
• Actively pursue effective and efficient operations of their respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
Candidate Requirements/Must Have Skills:
1-2 years of experience in supporting events and building registration activities for large organizations
1-2 years of experience utilizing registrations tools such as Stova, Cvent or other Registration platforms
Nice-To-Have Skills:
• Knowledge in CSS and HTML, preferred.
• Communicating in French and/or Spanish is an asset.
Soft Skills Required:
• Good Relationship Management skills
• Good communication and problem-solving skills. Ability to effectively convey ideas to business partners • Ability to learn and adapt to rapidly changing regulatory and business environments • Able to work independently and with other staff across functional lines within the client • An enquiring mind, excellent judgment, strategic thinking skills and attention to detail
Education:
• Post-secondary degree or diploma.