UX Designer

UX Designer – Senior
Ministry – Government Client 
Toronto, downtown – 3 days onsite
2024-12-04 – 2025-03-31 + 6 months
Clearance Required

Job Summary: 
We are looking for a Senior UX Designer to drive user-centered design across our digital products and platforms. This role requires a strategic thinker who can translate user research into actionable design solutions, creating cohesive, accessible, and innovative user experiences. The ideal candidate is a seasoned UX professional with strong expertise in user research, interaction design, and information architecture, capable of leading design projects from concept through to final implementation. 
Key Responsibilities: 

• UX Strategy and Design Leadership: Define and lead the UX design strategy for new and existing products, ensuring alignment with business goals and user needs. 
• User Research & Testing: Conduct and oversee user research initiatives, including interviews, usability testing, surveys, and analytics reviews, to understand user needs and inform design decisions. 
• Wireframing & Prototyping: Develop wireframes, prototypes, and user flows to communicate interaction and design ideas effectively. Collaborate with UI designers to refine visual and interactive elements. 
• Information Architecture: Organize content and information to ensure users can navigate and find information intuitively, aligning with best practices for accessibility and usability. 
• Collaboration with Cross-functional Teams: Work closely with product managers, developers, and other stakeholders to incorporate technical requirements, iterate on designs, and deliver seamless product experiences. 
• Advocacy for User-Centered Design: Champion UX best practices and a user-first approach across the organization, providing insights into industry trends and evolving design standards. 
• Accessibility and Inclusive Design: Ensure all designs meet accessibility standards, optimizing for diverse user needs and promoting an inclusive user experience. 

Mandatory Skills

• Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, Axure, or similar.
• Knowledge of user research and analytics tools (e.g., UserTesting, Optimal Workshop, Google Analytics, Hotjar).
• Proven experience managing large-scale, multi-phase projects, with a track record of on-time and on-budget delivery. 

Nice to Have Skills
Understanding of front-end development basics (HTML, CSS) to communicate effectively with development teams.

Required Qualifications: 

• Education: Bachelor’s degree in Design, Human-Computer Interaction (HCI), Psychology, or a related field. Advanced degrees or certifications in UX design are a plus. 
• Experience: 
  • 7+ years of experience in UX design, preferably with a portfolio that demonstrates success in designing complex and scalable digital solutions. 
  • Proven experience with both qualitative and quantitative user research methods. 
  • Familiarity with accessibility standards (e.g., WCAG) and experience designing for diverse user needs. 
• Technical Skills: 
  • Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, Axure, or similar. 
  • Knowledge of user research and analytics tools (e.g., UserTesting, Optimal Workshop, Google Analytics, Hotjar). 
  • Understanding of front-end development basics (HTML, CSS) to communicate effectively with development teams. 
• Soft Skills: 
  • Excellent communication and presentation skills, with the ability to articulate design concepts and decisions to non-design stakeholders. 
  • Strong problem-solving skills and attention to detail. 
  • Ability to work independently and manage multiple projects, delivering high-quality work within deadlines.