Senior Agile Delivery Coach

12 month contract 
Story Behind the Need:
We are seeking an experienced Agile Coach to embed within the EMOB (Early Months on Book) Journey Redesign squad. This role combines agile coaching and delivery enablement, helping the team strengthen ways of working while providing hands-on support to structure workstreams, improve prioritization, manage dependencies, and accelerate delivery.

 Working closely with the Squad Lead and key stakeholders, the Senior Agile Delivery Coach will help the team plan upcoming phases of work, remove bottlenecks, improve execution practices, and ensure the squad is positioned to successfully deliver future MVPs and releases.

 
Candidate Value Proposition:

•  Financial institution experience
• Working with cross functional team within agile squad.
• Opportunity to work on a high-priority, high-impact project.

 

Role Responsibilities / Typical Day in Role:

Structure and plan future workstreams

• • Break down the long-term EMOB vision into manageable workstreams, MVPs, and releases.
  • Develop a best practice within the squad to define sequencing, dependencies, and delivery roadmaps across teams.

 

• Backlog management and prioritization
  • Direct the organization, grooming and refinement of backlog.
  • Create a robust prioritization practice based on business value, client impact, effort, risk, and feasibility.
  • Develop artifact standards to ensure work is clearly defined and composed of essential information.

 

• Risk identification and dependency management
  • Proactively identify risks, bottlenecks, and cross-functional dependencies that may impact delivery
  • Establish processes for issue identification, escalation, and resolution.
  • Assess and create visibility into critical path items and decision points.

 

• Coaching and ways of working
  • Assess processes across functional areas in the squad to identify opportunities to increase agility
  • Create standard practices and support the alignment across business, technology, analytics, marketing, and CX partners.
  • Support the Squad Lead in driving execution, decision-making, and stakeholder engagement.

 

• Embedded execution support
  • Operate as a hands-on member of the squad, participating in day-to-day planning, ceremonies, working sessions, and decision forums.

• • Provide seasoned guidance and challenge operational, strategic and executional assumptions to help the team move faster and more effectively.

 

Performance Measurement:

• • Quarterly performance reviews and ongoing feedback.

 

Candidate Requirements/Must Have Skills:

• 7 years of Agile Coaching, Scrum Master, Delivery Lead, or related experience.
• 6-7 years of Proven experience coaching agile teams while providing hands-on support for planning, prioritization, dependency management, and delivery execution.
• Demonstrated ability to identify risks, remove bottlenecks, and improve team effectiveness.
• Experience developing and managing delivery roadmaps, defining MVPs, and coordinating cross-functional dependencies to ensure successful execution of strategic initiatives.
• Strong facilitation and stakeholder management skills across business and technology teams.

 

 

Nice-To-Have Skills:

• Experience delivering complex transformation, digital, or customer journey initiatives.
• Product delivery and product management experience is an asset.
• Banking or financial services experience is considered an asset.
• Experience working with Agile delivery frameworks such as Scrum, Kanban, SAFe, or other enterprise Agile methodologies

• Experience with Agile delivery tools such as Jira, Confluence, Azure DevOps, Workfront or similar platforms.
   

 

Soft Skills:

• Excellent communication and presentation skills
• Facilitation and workshop leadership abilities
• Problem-solving and critical thinking
• Leadership and coaching mindset

 

 

Educational Requirements:

•  Post-secondary degree in Business, Finance, or a related field.
• Agile certification is preferred.

 

 

 

Best VS. Average Candidate:

• 50 percent hands-on delivery experience and 50 percent experience in agile coaching and consulting.
• Expert in risk management, bottleneck removal, stakeholder alignment, and facilitating decision-making across business, technology, analytics, marketing, and CX teams.
• Demonstrated experience leading customer journey transformation or digital transformation initiatives, breaking down complex strategic visions into MVPs, releases, and executable workstreams.