Contracts Administrator

Summary Contract Administrator I Reporting to: Manager of Distributor Services Opportunity: Distributor Services has an opportunity for Bilingual Contract Administrators. As the successful candidate, you will be accountable for contracting, licensing, and transfers of business. Job Responsibilities • Review contracting requirements and process new advisor requests within multiple systems. • Review licensing in line with advisor contracting and provincial requirements. • Complete research and movement of business between advisors. • Handle ongoing administrative maintenance for advisors contracted with the client. • Ensure processes are in line with the client policies, compliance, and regulatory requirements. • Communicate with internal and external partners using strong bilingual oral and written communication skills. • Work effectively under pressure, handling high volumes and meeting expected SLAs. • Demonstrate organizational and priority management skills with strong attention to detail. • Provide excellent customer service and relationship management. • Collaborate and support in a team environment with minimal supervision. Qualifications & Experience Education: • Bachelor's degree is a nice to have but we focus more on experience Required Skills Skills: • Strong Bilingual oral and written communication skills are required to communicate with internal and external partners (written and verbal fluent in both English and french) • Familiarity with complex Distribution systems (or an aptitude to learn new software) • Experience with Excel • Experience and/or knowledge in insurance industry Soft Skills • Ability to work effectively under pressure handling high volumes and meet expected SLAs • Organizational and priority management skills with strong attention to detail • Excellent customer service and relationship management skills • Collaborate and be supportive in a team environment with minimal supervision • Any additional details: being remote – they must be capable building interpersonal relationships virtually and is able to self-manager without being in the office with team members and leaders. perience Preferred Skills Skills: • Knowledge of license requirements in all provinces. (very strong nice to have)