Typical Day in Role
The Transformation Change Manager will:
• Act as a key executor in implementing Gen AI global change strategies and action plans to engage stakeholders and ensure a smooth transition during organizational transformation
• Contribute to development of Gen AI prompt library
• Contribute to development and moderate a Gen AI Community of Practice, fostering collaboration and knowledge sharing among Gen AI stakeholders
• Develop support materials for the leadership network and colleagues to provide guidance and resources for successful Gen AI adoption
• Organize large-scale interactive engagement events to promote understanding, gather feedback and data, and build support for Gen AI
• Develop, deploy, and analyze surveys to gauge employee sentiment, identify areas for improvement, and measure the impact of change efforts
• Create stakeholder updates and develop communications to ensure transparent and effective communication throughout the change management process
Candidate Requirements/Must Have Skills:
1) 3-5 years – Proven experience in change management. ProSci or similar certification required.
2) 2+ years – Product/ project management skills. Demonstrated track record of effectively leading and inspiring cross-functional teams to achieve goals and drive organizational change. PMP, Product Owner, or similar certification required.
3) 3-5 years – Strong analytical and problem-solving abilities and experience. Keen focus on identifying and addressing barriers to change to facilitate a seamless transition to AI-driven methodologies.
4) 3-5 years – Experience developing and moderating communities, change champion networks, and similar groups. This involves; developing stakeholder support materials (such as reference guides, visual aids, checklists, tip sheets, etc) and organizing large scale workshops and similar events.
5) 2+ years – Experience analyzing data, developing and monitoring dashboards.
Nice-To-Have Skills:
1) GenAI experience/ some exposure.
2) Six Sigma or similar certification
3) Experience with modern engagement platforms (LinkedIn, TikTok, Instagram, Linked-in, YouTube, etc)
4) Human-centered Design/ Design thinking/ Agile
Soft Skills Required:
• Excellent communication and stakeholder management skills.
• Cross functional collaboration
Education: Secondary education preferred