Contract Duration: 12 months
Extension: Possible
FTE: No
Number of Positions: 1
Schedule Hours: 8:30 am – 5pm, Monday – Friday, 37.5 hrs. per week
Reason for request: New requirement
Candidate Value Proposition
A fantastic opportunity to play a pivotal role in a critical change transformation program by providing subject matter expertise, challenging status quo, and recommending alternative solutions to ensure alignment with business priorities and technology/architecture strategy. The role is ideal for someone keen on identifying opportunities for process improvements and increased automation to enhance operational efficiency, support end-to-end delivery planning, conduct analysis, and research, and manage program-related meetings/forums. The role also involves supporting user training, leading various program workstreams, and ensuring seamless integration across multiple jurisdictions.
Typical Day in Role
• Help drive the change transformation process by providing subject matter expertise in corporate actions industry standard/best practice, challenging status quo, and recommending alternative solutions, to ensure alignment to business priorities, and technology/architecture strategy
• Identify opportunities for process improvements and increased automation to enhance operational efficiency
• Support end-to-end delivery planning of the Program, including interpretation of business needs, business case development, development of project and implementation plans, and solution transition to business-as-usual (BAU)
• Conduct analysis and research, producing relevant project artifacts and reports
• Identification, mitigation and escalation of risks and process/control gaps
• Work with Program team to ensure functional analysis and builds align to plan and meet business requirements
• Support definition, design, and documentation of future state/target operating model
• Support user training, as necessary, to ensure proficient use of new systems and processes
• Support various Program workstreams, as needed, producing deliverables, as required, including requirements elicitation and documentation, test strategy documentation, test case/script preparation and execution, participating in production deployment planning and execution
• Work independently and exercises excellent judgement based on precedents or best practices.
• Adhere to the Bank’s Enterprise Delivery Framework Standards.
• Manage program-related meetings/forums (as required) and communicate with stakeholders from the business, operations, technology, and other relevant functions, across multiple jurisdictions.
• Understand how the Bank’s risk appetite and risk culture drive day-to-day activities and decisions.
• Champion a high-performance environment and contributes to an inclusive work environment.
Candidate Requirements/Must Have Skills:
• 10+ years of work experience in capital/global markets, or related consulting experience
• 8+ years’ experience in Asset Servicing, including knowledge of automated processing of complex Mandatory, Voluntary, Dividend, and Interest offers and events, through the various phases of the corporate actions lifecycle
• Proven track record managing large-scale projects in a financial institution or consulting firm
• Knowledge of corporate actions processing engine, TCS BaNCS, and entitlement activity processing systems, related to various Broadridge products including ADP, Gloss, IMPACT, DTC, and/or depository exposure to CDS, Clearstream, BNP, Citi, HSBC, with a strong understanding of straight-through processing, would be an asset
• 3+ years of experience using project management/collaboration tools, techniques and methodologies including Microsoft Project, JIRA, Confluence, Clarity PPM
• Intermediate to advanced user capability in Microsoft Office including Excel, Word, PowerPoint
Nice-To-Have Skills:
• Project Management or Business Analysis designation (e.g., PMP, CBAP)
Soft Skills:
• Excellent oral and written communication skills, with ability to influence and engage stakeholders at various levels.
• Experience managing multiple senior stakeholders, coordinating cross-functional project teams, running meetings, and preparing and delivering presentations and demonstrated ability to collaboratively work in a team environment under tight deadlines.
• Attention to detail and ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Flexibility and ability to adapt quickly to changes in requirements
• Proactive problem solver
Best vs Average: The best candidate will have over 10 years of work experience in capital/global markets or related consulting experience, with at least 8 years in Asset Servicing. They would have a proven track record of managing large-scale projects in a financial institution or consulting firm and possess knowledge of corporate actions processing engines like TCS BaNCS and related systems. They would be an intermediate to advanced user of Microsoft Office and hold a Project Management or Business Analysis designation (e.g., PMP, CBAP). Additionally, they would have excellent communication skills, experience managing multiple senior stakeholders, and the ability to work in a fast-paced, dynamic environment. Experience in must have skillsets will be prioritized in shortlisting.
Degrees or certifications:
• An advanced degree or relevant equivalent experience
• Project Management or Business Analysis designation (e.g., PMP, CBAP)
Candidate Review & Selection
• Structure and Format: Interviews held via MS Teams video
o First round panel interview with Project Manager and Program Manager (45 mins)
o Second round interview with RBI VP, Program Manager, Project Manager (30 mins)
Hiring Manager’s availability to interview: ASAP