Project Manager/Scrum Master – Digital
Typical Day in Role:
– Delivery leads will have their own Squad team
– Will also work on waterfall tasks, planning, budgeting, etc.
– This role is a hybrid role between a Scrum Master and a Project Manager
Agile Project Management
– Tracking projects through each phase of project lifecycle
– Work with all the dependent teams and prepare execution plan
– Working with various teams to achieve end-to-end project delivery
– Ensure milestones are met and project has gone through all approval gates
– Document project status & assist team in maintaining information repositories
– Maintain project risk tracker and communicate project risks to management
– Prepare work back schedules, roadmap and capacity planning at a project level
– Ensure a balance between team capacity and workload is kept in order to achieve a successful project delivery
– Support app releases & rollout related activities
Communication & Collaboration: Stakeholder Management
– Keep all stakeholders up to date on project status and roadblocks
– Ability to set expectations with all stakeholders, execute and communicate accordingly
– Identification of risks and issues that require DF leadership attention
– Ability to articulate and clearly communicate complex problems and Solutions in a simple and logical manner following stakeholder field of expertise
– Ability to work effectively with engineering Sr Managers when needed to remediate risk around project delivery.
-Engage stakeholders (e.g. risk, legal, audit) as needed for consultation throughout the course of the project.
Communication & Collaboration: Scrum Master
– Contribute to the productivity and happiness of the scrum team
-Supporting project team members in challenging situations (resource / release challenges, cross-team communication)
– Introduce agile engineering best practices
– Scheduling ad-hoc meetings to solve for disagreements or ambiguities in order to reduce risk of jeopardizing milestones and or artifacts
– Ease conversations and promote constructive attitude
– Facilitate and ensure healthy communication between project team members
– Scheduling and chairing scrum ceremonies.
– Accountable for conducting regular retros and addressing team’s feedback
– Monitor scrum team progress by preparing reports/charts
– Understanding team strengths and weaknesses in order to improve each phase of the project lifecycle
– Lead by example
Candidate Requirements/Must Have Skills:
1) 10+ years of experience as a Delivery/Scrum/Project Manager
2) 5+ years’ experience in managing and delivering complex IT software projects
3) 3+ years’ experience with Agile methodology while delivering IT projects
4) 3+ years of experience with Front-end Systems and Digital Channels
5) 3+ years’ experience with JIRA/ Confluence
Nice-To-Have Skills:
1) Financial Industry experience/banking systems knowledge **Highly Preferred**
2) Previous Experience with Digital Banking – such as digital channels, mobile apps, webs.
3) Ideally has Certified Scrum master certification (CSM / PSM)
Soft Skills Required:
– Excellent verbal and written communication skills, with ability to communicate on a broad spectrum (from deep technical discussions to high level executive vision)
– Excellent organizational skills and the ability to manage multiple complex initiatives
– Flexible – not being too hard on the team
– Negotiation Skills
– Problem Solving and Analytical skills
Education:
Bachelor’s degree in a technical field
Ideally has Certified Scrum master certification (CSM / PSM)
Best VS. Average Candidate:
Best is able to adapt to the job and environment quickly; requires minimal hand holding and is a self-learner; has a curious mindset; won’t expect them to know everything about how the team operates but has an understanding of it at a high level