Business Technical/System Analyst- Salesforce
Typical Day in Role
• Works with key stakeholders within all business functions to align technology solutions with business strategies
• Gathers requirements from business units and translates those to programmers and developers
• Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation
• Reading and writing SQL Queries
• Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation
• Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities
• Supports one or more highly complex business processes
• Works on multiple projects as a project team member
• Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs
Candidate Requirements/Must Have Skills:
1) 5+ years’ Business Technical/System Analyst experience – we want this person to be hands on with a technical knowledge
2) 5 + years’ experience working on integration projects: focus on discovery and integration phase to identify best practices / solutions
3) 3 + years’ configuration / Support experience with Salesforce
4) Perform Data Modeling, Data Mapping and create Data Dictionaries
5)Produce Swimlane Diagrams, User Journeys, UI Mockups & Wireframes
Nice-To-Have Skills:
• Experience with Talend Projects is a plus
• Financial Service Experience is a plus
• Knowledge of Oracle Storage Procedures with PL/SQL is a plus
• Salesforce Certifications – Salesforce Admin Certification is a huge plus and will be prioritized*
• 3 + years’ experience working with SOA
admin 201 certificate
• 2 + years’ working knowledge of Salesforce tools to execute and manage workflow processes at various stages of the SDLC cycle
Soft Skills:
• Excellent Communication skills; able to distill complex business requirements into agile user stories and work in close collaboration with PO and other stakeholders
Degrees or certifications:
• Bachelor’s degree in a technical field such as computer science, computer engineering or related field required