Communications Specialist

Job Description Position Title: Communications Specialist - JP2104 Line of Business: Technology and Operations, Corporate and Commercial Banking and Payment Operations Est. Start Date: October 19th, 2026 Duration: 12 months Possibility of Extension: Yes Possibility of conversion to FTE: Potentially Working hours: 9am-5pm Overtime requirements: No Working Location: Toronto, First Canadian Place or 250 Yonge Structure: Hybrid – flexibility to come into office when needed Role Mandate The communications specialist will support training and development by creating, coordinating, and delivering professional, consistent, and branded communications and learning materials. This role plays a key part in supporting training initiatives and change management programs across the bank. Working alongside a team of experienced professionals, the successful candidate will develop and deliver communications and learning content that drive engagement, promote consistency, and support key business initiatives. The role offers a flexible, remote-first work environment, exposure to a broad range of business areas, and the chance to build experience within the banking industry. Summary Responsible for the concept and execution of innovative and professional communications including email, newsletters, training material, and corporate communications. Education/Experience Bachelor’s degree or equivalent education/experience. 5 to 7 years experience in communications, creative development/design, and editing Skills and Competencies Ability to organize, manage time, and work on multiple projects in a fast-paced environment. Computer skills to include Microsoft Office Suite and Copilot. Experience in participating in change management plans and utilizing communications in change management plans. Ability to translate complex technical information into simple, straightforward, easy-to-understand messages. Proven clarity and creativity in all forms of communication. Effectively coordinate and interface with various departments. Ability to take direction and produce quality work in a limited timeframe. Provide creative and innovative ideas. Communicate professionally both written and orally, internally, and externally. Coordinate multiple tasks within established timelines. Major Job Duties and Responsibilities: Coordinate the production of internal communications and training materials. Develop creative executions from idea to full rollout execution. Assist company employees at all levels with the development of materials for various company projects in accordance with acceptable internal specifications. Ensure that all corporate design standards are adhered to and made part of all work that is created internally or by outside vendors. Assist in creative development, logistics, and distribution of materials for newsletters, internal communications, and training sessions. Bilingual French speaker is a bonus – will be required to proofread translations. Interviews: 1st round – manager 2nd round – manager + team member Virtual, 30 minute interviews.