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Systems Engineer, Real Estate Infrastructure technologies

September 12, 2018 by

Systems Engineer to support our Real Estate Infrastructure
technologies

Contract
Toronto

The Information Technology Services department of one of our client is seeking a Senior Systems Engineer to support our Real Estate Infrastructure technologies.  This person will report to the Senior Manager of the Real Estate Infrastructure team and will work in a group setting and alongside specialists in other infrastructure disciplines including networks, storage, virtualization etc. 

The successful candidate will participate in implementations, upgrades, and the day-to-day operations of our Canadian real estate technologies including Audio/Visual systems, Video Conferencing, physical security systems, digital signage and other collaboration tools.

Please note, this role is currently being offered as a 1-year contract and based in Toronto.

Key Responsibilities:
•    Provide operational support of services related to Real Estate Infrastructure including but not limited to all audio-visual, videoconferencing and physical security systems
•    Proactively monitor and manage audio-visual, videoconferencing and physical security systems
•    Performs preventative maintenance to insure equipment and room is ready for use
•    Responsible for identifying defective/failed equipment and owns issues until resolved
•    Open service calls with vendors and manage them throughout the process
•    Administer Windows 2012 and Windows 2016 servers
•    Collaborate with other IT teams as required
•    Develop and maintain documentation on systems management and operational procedures
•    Manage and document system configurations following ISO 27001 standards
•    Follow operational policies and processes that are compliant with ITIL standards 
•    Participate in change control activities

•    Must be fully fluent in written and spoken English (French is an asset)
•    Completed a post-secondary program, preferably in computer science or a related discipline 
•    Minimum 5+ years supporting audio-visual systems
•    Very good knowledge of digital signage
•    Demonstrated customer service orientation with exceptional relationship building abilities
•    Strong analytical skills for troubleshooting incidents and performing root cause analysis 
•    High degree of pro-active initiative, drive, self-motivation, ability to learn, responsiveness and good judgment
•    Ability to effectively prioritize and execute tasks around changing priorities
•    Able to work effectively in a virtual team-based environment
•    Team player, able to work collaboratively at all levels of the organization and build partnerships with cross-functional teams spanning multiple services
•    Excellent communication, organizational, planning, influence and follow-up skills
•    Excellent technical documentation skills 
•    Professional attitude

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Nexus is one of North America’s leaders in the provision of technology staff augmentation and strategic resource consulting. With a team of talented professionals using best of breed methodologies, Nexus consistently over delivers with quick, quality and trusted results to its clients and consultants.

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