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Sr. Support Analyst (Fidessa)

December 17, 2018 by

Job Title: Sr. Support Analyst (Fidessa)

Duration: 6 months

Location: Toronto

The Global Equity Products Technology team is looking for a Senior Support Analyst to support the Fidesa technology stack in Equities and Futures.

Specialized Knowledge and/or Work Experience Required:

  • 5- 8 years of working with Fidessa technologies in a Capital Markets setting
  • 3 years of experience working with FIX messaging protocol
  • Minimum of 3 years in a support capacity within Capital Markets
  • Strong written/ verbal/ presentation/ communication skills
  • Experience with equities and derivatives products
  • Fidessa TT Xtrader and Fidessa GTP).
  • Knowledge of back office platforms an asset (Specifically Clearvision and GMI).

Job responsibilities include: ?
? Liaise with internal support and vendor support team on technical issues and platform/connection outages as required
? Liaise Front & Middle Office, Product Control, Risk Management, Project, Compliance and Infrastructure teams as required
? Tracking trade flow from executions all the way through to settlement for both streetside and client side processes
? Certification of FIX connectivity to Vendors and clients
? Management of IDs with all of our vendors including Canadian Exchanges.
? Management of all communication sessions with the Exchanges
? Research any compliance and trade floor supervision issues.
? Manage BCP and DR; perform testing and sign off to certify that BCP activities are valid.
? Software updates and installs for new products that the LOB has implemented.

Desired Interpersonal Skills:
Oriented with a proactive approach to resolving problems of an urgent nature.
Self?directed and able to work in an extremely fast paced environment and meet deadlines.
Strong multi?tasking skills covering a wide range of challenges which are independent and distinct
Proven critical thinking ability
Strong prioritization skills
Strong planning skills (resource, strategy, business)

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Nexus is one of North America’s leaders in the provision of technology staff augmentation and strategic resource consulting. With a team of talented professionals using best of breed methodologies, Nexus consistently over delivers with quick, quality and trusted results to its clients and consultants.

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