Title: Servicing Analyst – Intermediate
Duration: 12 months – potential for extension
-Responsible for coding Managed Accounts
-Process any follow up requests
-Initial account setup
-Process account number changes/close accounts
-Mandate/ Program changes
-2-4 years of previous experience in a processing environment within a bank or large organization
-High School Diploma
-Strong verbal and written communication skills
-Previous experience with computer applications, such as MS Outlook or data entry software
-Be able to work in a high pressure, high volume environment, handling at least 50 – 60 requests a day.
-Experience working with RIS and Mvest
-Bilingual – French/ English an asset
-Previous experience with Managed Products from a financial institution.
-Strong numeric and alpha data entry skills. Please provide data Entry KPH and accuracy test scores
-Good interpersonal skills
-Attention to detail – resumes must be spotless
-Ability to manage one’s time
-Ability to accurately document and record customer/client information
-Highly organized and accurate
-Be able to work under tight time frames – many duties are time sensitive.