Contract Duration: 6 months
Location Address: WFH (Ontario Work From Home)
Story Behind the Need
The Senior Manager will be accountable for a number of workstreams as part of the project to develop and/or enhance processes for the operational risk capital calculation and financial disclosures required under the OSFI requirements. These will include coordination of the steering committee overseeing the project, coordination of data quality reviews and oversight of technical modifications to IBM Open Pages; the Bank’s book of record for operational risk loss events. Working with the Director, you will be responsible for developing and coordinating data quality review activities across multiple business lines with respect to operational risk loss event data to feed into future operational risk capital calculations under the Standardized Approach.,
The focus will be to execute a strategy to identify, track, manage and monitor qualitative and quantitative data quality issues and their resolution with respect to critical data elements for operational risk events identified through the use of tools, or by business stakeholders.
The Senior Manager will work with relevant stakeholders to ensure processes are developed or refine to provide required operational loss event data to capital management groups and Finance as appropriate. The Senior Manager will also play a key role in ensuring any Internal Audit requirements are addressed prior to the implementation of the capital model.
Operational Risk Data quality
• Provide structured approach to coordinate and resolve data quality issues as well as communication of status to various stakeholders
• Coordinate root cause analysis and remediation plans for data quality issues
• Coordinate work effort required on aligning data governance with Enterprise data governance deliverables in relation to Data Remediation activities
• Provide status reporting on state of data remediation activities
• Clarify requirements with stakeholders and manage scope expectations.
• Act as the main point of contact for resolution and management of Data Quality Issues Testing
• Contribute to the development of test cases for data quality issues
• Contribute to the development and execution of testing including coordinating system and acceptance testing
• Review defects arising from testing, including User Acceptance Testing, and work with stakeholders to resolve them
• Provide guidance with the definition of a defect as a Change Request or bug.
System Enhancements and Change Requests
• Provide recommendations to technology support team relating to system enhancements and improvements to better support OP Risk data quality control.
• Develop change requests and effectively communicate with both business teams and technical teams.
• Develop, agree, and document data extraction process with capital management team
• Develop process for financial reporting of losses in accordance with SA requirements
• Create and monitor the audit artifacts trackers.
• Liaison with project manager to provide remediation updates.
Project governance & committee coordination
• Coordinating and preparing for governance committee and working groups.
Must Have Skills:
1. Five (5) + years of Operational Risk Management experience, to specifically include knowledge of operational risk event reporting requirements and knowledge of Operational Risk capital calculation methods. – We are not looking for a programmer, we are looking for strong business acumen within Operational Risk
2. Experience in data quality capabilities and data governance, data life cycle management.
3. Experience with Master Data Management or Data Quality tools, including SAS, SQL, Power BI
4. 2+ years of prior work experience with IBM open-pages
5. past people management work experience – managing up to one to two people
7. Knowledge of Advanced Microsoft Excel skills and PowerPoint skills
8. The role requires strong communication skills and inter-personal skills to influence and clearly communicate complex issues effectively to ensure key stakeholders understand risks and priorities. Excellent communicator to ensure that when you are speaking to international business, you are able to communicate effectively.
Nice to Have:
1. Spanish speaking is an asset
2. Experience in system enhancement and change request
3. Sound knowledge of banking financial products, including policies, market conventions and valuation methods, risk management methodologies and best practices is required.
4. Past FI or Banking