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Senior Business Analyst

Toronto, ONHybridContract12 monthsPosted September 21, 2026
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Job Description

Position Overview The successful candidate will have the opportunity to gain exposure to multiple value streams within GRM, different lines of business and different technologies and gain experience across the bank; they will be working on best practices to act as an example within Business Analysis for the Bank overall. Key Responsibilities Independently resolve complex problems using industry best practices, technology and regulatory knowledge. Conduct research and accurately and clearly define requirements/stories and business processes. Contribute, from a Business Analysis perspective to multiple small projects and/or large projects to implement business solutions.Develop requirement plans, monitoring progress against planned objectives and securing consensus and co-operation from stakeholders and senior management.Ensure all requirements are considered (e.g. Functional, Non-Functional) and clear to all stakeholders (Business / Technology / QA). Use business analysis tools (e.g. business process maps, context diagram, use case, matrix) to convey complex information in complement to textual requirements.Perform Traceability between business and technical requirements.Confirm requirements, keep the project portal up to date, generate/maintain the action items log and follow up with the stakeholders, as required.Provide input and review test strategies and test cases, support testing as required, documenting user procedures and workflows, support user training, transitioning to steady state and provide post-implementation support. Required Qualifications • 10+ years of Business Analysis experience working on complex projects, preferably in financial services, risk management, or regulatory environments • Experience operating under multiple project delivery frameworks (Waterfall, Agile) • Proficiency in MS PowerPoint, MS Excel, MS Word and MS Visio and experience with JIRA/Confluence. • Process improvement experience with an understanding of workflow analysis and design. Preferred Qualifications • Experience with Third Party Risk Management (TPRM) • Experience as a Lead BA to help mentor/support other BAs on team (FYI they will not be managing them in this role) • Risk Management, Regulatory, Compliance, or broader Financial Institution experience, with exposure to enterprise-wide transformation initiatives. Soft Skills • Effective influencer, adept at reconciling diverse viewpoints. • Ability to work independently to gather and document all business requirements • A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level • Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions • Excellent relationship and stakeholder management skills • Organizational and time management skills • Strong writing skills (necessary for creation of BRD) • High level of discretion with confidential matters Education and Certification Post-Secondary preferred – or equivalent working experience Business Analysis Certifications are an asset Best Vs Average Candidate + Supplier Call 9/18 Notes What Makes a Candidate Stand Out Strong BA fundamentals with proven requirements gathering, documentation and process mapping experience.Excellent stakeholder management and communication skills, with the ability to work effectively across business and technology teams.Demonstrates initiative, critical thinking and the ability to independently drive outcomes in complex programs.Experience managing multiple priorities and working within tight timelines.TPRM experience is an asset but not a requirement. If listed, candidates should be able to clearly articulate their involvement and contributions.Top 3 Areas for Suppliers to Focus On Senior Business Analysis and requirements management experience.Strong stakeholder management and communication skills.Analytical mindset with the ability to work independently and proactively solve problems. Supplier Screening Guidance Please prioritize candidates who: Have strong BA experience with requirements elicitation, documentation, process mapping and traceability.Demonstrate excellent communication, collaboration and stakeholder management skills.Can work independently, think critically and drive work forward with minimal direction.Have experience supporting complex transformation, risk, regulatory, or financial services initiatives.Can effectively manage multiple deliverables and deadlines in a fast-paced environment.Interview Focus Areas Ability to clearly articulate hands-on BA experience and contributions.Strong, concise communication skills with direct answers supported by relevant examples.Evidence of initiative, leadership and influencing outcomes rather than simply executing assigned tasks.If TPRM experience is listed, candidates should be able to speak confidently about their role in the end-to-end process.

Requirements

  • Key Responsibilities
  • Required Qualifications
  • 10+ years of Business Analysis experience working on complex projects, preferably in financial services, risk management, or regulatory environments
  • Experience operating under multiple project delivery frameworks (Waterfall, Agile)
  • Proficiency in MS PowerPoint, MS Excel, MS Word and MS Visio and experience with JIRA/Confluence.
  • Process improvement experience with an understanding of workflow analysis and design.
  • Preferred Qualifications
  • Experience with Third Party Risk Management (TPRM)

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