Job Title: ScrumMaster
Duration: 6 months (possibility of extension)
Location: Scarborough
Story Behind the Need
• Business group: Global Payments Technology Group is seeking an experienced Scrum Master with a technical understanding to assist with managing, coordinating and ensuring all teams and work is aligned within the Payments Fraud Technology Project. The project will entail all types of payment data coming from the payment engine and bringing it to the fraud engine. The Scrum Master will be using a Kanban based approach, aligning the Low Payments Technology group, Fraud Technology Group and Fraud Analytics Group, managing the work, ensuring all the necessary information is visible on the Kanban board, reporting blockers, and ensuring all issues are resolved.
• Reason for request: Workload/Project
Candidate Value Proposition
The successful candidate will get to work on payment modernization while being part of a supportive team and gaining exposure to different teams within bank.
Typical Day in Role
1. As a ScrumMaster you will ensure the team enacts the agile principles, values and framework:
– Provide support to teams using a servant leadership style
– Coach the development team and help lead and insure the “agile mindset” is fully adopted and understood
– Inculcate core agile values of focus, commitment, respect, openness and courage into the team’s ground rules through leading by example
– Assess and coach the team to higher levels of performance, tracking acceleration metrics
– Guide the development team on how to integrate agile ceremonies and values into daily work.
– Encourage an environment where open communication and collaborative problem solving can pave the way for faster removal of any impediments and where the impact of mistakes can be minimized through early detection, making them into learning opportunities
– Engage with the team and technical SMEs to identify technical debt risks and develop approaches to remediate.
2. Implement and promote use of agile methodology within the team:
– Facilitate agile ceremonies including iteration planning, iteration review, retrospectives, and daily standups
– Create a forum for discussing vision, goals, and Product Backlog items amongst the team
– Apply techniques for effective workflow visualization and management (e.g. Kanban or Scrum Boards)
– Identify, manage, and help mitigate issues and risks, with particular emphasis on timely removal of impediments for the team and/or directing obstacles to appropriate owners for quick resolution
– Facilitate identifying and enacting improvement strategies to increase the productivity of the team and quality of deliverables
– Ensure team execution and delivery to committed sprint work- maintaining the momentum of the initiative and upholding a sustainable pace of delivery; track agile metrics to provide statistical proof of momentum and sustainability
– Understand long-term product planning/ roadmap and help inform development teams to create quicker gains for the benefit of the end user
– Ensure that proper lightweight documentation (captured in artifacts such as program vision statement, program backlog, program roadmap, release plan, sprint backlog, and increments) is prioritized and added to the team’s backlog of work
– Compliance with Scotiabank policies and procedures for project delivery
3. Develop and nurture strong partnering relationships with Product Owner/Business Sponsor and stakeholders:
– Develop strong partnership with the Product Owner to gain strong understanding of objectives, sustain open dialogue to manage product backlog efficiently
– Influence a wide range of stakeholders (business, compliance, Legal, IT, etc.) to remove impediments and maximize team output
– Support and educate the Product Owner on agile principles and practices to preserve the team from external pressures which may inhibit its productivity
4. Contribute to building organizational capability and expertise on agile adoption:
– Lead and coach the organization in its agile adoption, sharing successes, artifacts, and experience to accelerate transition to new delivery models
– Communicate effectively across diverse audiences within and outside of the development team (Stakeholders, Executives), acting as a champion of the agile methodology
– Partner with Agile Coach and other agile teams to share findings, best practices, and resources to help mature the organization’s agility
Candidate Requirements/Must Have Skills:
1) Experience with Kanban (1+ years of hands on experience)
2) Prior Scrum Master experience – managing multiple teams (3-5 different teams, 20-30 team members) (3+ years)
3) Previous experience managing IT projects and technical understanding (i.e. of languages, database and Web Services)(5+ years)
4) Agile experience – 2+ years
5) Prior banking/FI/Insurance background
6) Strong communication, organization skills & ability to purely articulate a problem
Nice-To-Have Skills:
– Scrum Certified (CSM)
Degrees or certifications:
• Bachelor's degree in a technical field such as computer science, computer engineering or related field required