Scrum Master
Responsibilities:
-Provides thought leadership in the development of new ideas, processes and emerging technology.
-Provides strategic input into business decisions as a trusted advisor.
-Acts as a subject matter expert on relevant regulations and policies.
-Identifies emerging issues and trends to inform decision-making.
-Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
-Leads the development of IT strategy by understanding business processes, policies, information and information systems.
-Acts as the prime subject matter expert for internal/external stakeholders.
-Defines business requirements for analytics and reporting to ensure data insights inform business decision making.
-Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
-Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
-Leads the development of the communication strategy focusing on positively influencing or changing behavior.
-Presents and communicates at all levels within IT and across businesses / groups.
-Completes root-cause analysis to determine underlying causes and participates in problem resolution for complex issues at all levels.
-Identifies opportunities to strengthen the IT consulting capability (e.g. shares expertise to promote technical development, mentors employees, builds communities of practice and networks across technology).
-Understands and follows a project requirements management plan so that activities and milestones of the project team can be measured against the goals of the plan.
-Facilitates discussions and follows a disciplined approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders; applies a variety of elicitation techniques to probe, challenge, and understand requirements.
-Provides analytical support and insights to identified / assigned user areas to support relative product, channel, and business development initiatives (e.g. product, portfolio, and profitability analytics, and customer analytics).
-Collaborates in root-cause analysis to determine underlying causes and participates in problem resolution.
-Builds exceptional relationships with internal and external stakeholders.
-Liaises with the business and the technology development and support groups.
-Aligns business needs to vision/goals to ensure development teams to translate them into detailed design specifications and code.
-Assess project impact, benefits, and risks when scope changes.
-Communicates and engages across stakeholder groups during construction and delivery of solutions.
-Assesses the quality of supporting documentation, including business and process requirements documents, to ensure proper analysis supports recommendations or demonstrate continued alignment to strategic objectives.
-Develops a deep understanding of organizational complexity to build strong rapport with internal stakeholders for the construction and delivery of the solution.
-Stays abreast of industry technical and business trends through benchmarking and/or participation in professional associations.
-Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
-Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
-Implements changes in response to shifting trends.
-Broader work or accountabilities may be assigned as needed.
Qualifications:
• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Business Analysis Accreditation is an asset.
• Knowledge of software development practice, concepts/methodologies (i.e. waterfall, Agile, iterative), and technologies obtained through formal training and/or work experience.
• Knowledge of one or more requirements analysis and problem decomposition techniques.
• Knowledge of technical/business environment (e.g. Microsoft business technologies and applications, relational databases, and SharePoint).
• Understanding of industry standards and standard business capabilities.
• Knowledge of business analysis, project delivery practices and standards across the project lifecycle.
• Possesses a deep understanding and problem solving ability of Information Technology of various complexities.
• Understanding of techniques associated with data modeling, process modeling, and user-centered design within the context of the organizational standards.
• Familiar with business strategy and assessments (i.e. feasibility studies, business cases and/or cost/benefit, project sizing and costing, and current state analysis/needs assessments).
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills – In-depth / Expert.
• Analytical and problem solving skills – In-depth / Expert.
• Influence skills – In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration – In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making – In-depth / Expert.