Role: Program Manager
Location: Waterloo
Duration: 1 Year
Reporting to the VP, Strategy and Transformation, the Program Director is responsible for leading and managing significant and complex changes that impact the Canada market. The Program Director will provide direction and guidance to multiple project teams, across Business Units, to ensure projects are completed on time, within budget and meet quality assurance criteria. In this role, you will also be afforded opportunities to build on competencies such a strategic thinking, relationship management, influence and motivation, and presenting business initiatives to management. This is a high profile role supporting a key strategic initiative, and offers regular interaction with our management in several lines of business. It is an excellent opportunity for a highly-motivated and talented individual to gain exposure to many areas of several business units, and lead a large and strategic program delivery.
Key Accountabilities:
• Manage programs with strategic impact on business unit and/or division, ensuring business benefits are realized
• Develop and manage an integrated plan for the program, ensuring key program metrics and success criteria are developed
• Lead program management activities such as milestone and impact planning, project reviews and approvals, budget planning and management
• Develop, motivate, mentor and challenge the project team (indirect reports)
• Act as a change agent to build awareness/vision
• Communicate/present consolidated key insights to Program Sponsors and Senior Management audiences/stakeholders that assist in the understanding of overall health and performance of the program, and any required actions or decisions
• Manage the integrated view of emerging risks and issues for the program, escalating to Program Sponsor(s) as required
• Identify and negotiate project resources across business units
Job Requirements (Knowledge / Competencies / Skills)
• 8 to 10 years of progressive project management and or business experience including the successful tactical management of large scale, complex projects
• Deep understanding of enterprise program management; probes for understanding of risks and issues to ensure transparency and supports achievement of business objectives
• Excellent critical thinking and problem solving skills to form actionable plans. Creative and innovative thinker with the ability to challenge the status quo to drive significant change
• Highly self-directed and comfortable thinking through disparate processes, systems, solutions and areas to leverage enterprise linkages to support successful change
• Ability to influence without direct authority, and highly effective negotiation and collaboration skills; proven success in building and managing relationships
• Presents complex ideas clearly, with an ability to manage the complexities of executing significant change and influence individuals across business boundaries to achieve objectives
• Strong written and verbal communication skills, with an ability to provide updates to all levels, including senior management
• Excellent customer focus and commitment to quality while still meeting deadlines
• Strong financial acumen, with an ability to understand key metrics and their relation to business drivers
• Bachelor’s degree in Business Administration, Economics, or equivalent