Job Title: Product Owner

Location : Scarborough

Story Behind the Need

• Business group: The Global Payment Technology services group facilitates the payments for customers within the retail, commercial and corporate spaces. This division focuses on the retail and commercial payments.

• Project: Detail This project will be focusing on a multi-national payment solution for customers called “Host to Host”, focusing on implementation in the Latin America markets.

• Reason for request: Project

Candidate Value Proposition

• The successful candidate will be involved in created a unique international presence for the bank as they serve their large contracts.

In collaboration with the agile team, the Product Owner will be engaged throughout the different phases of the product lifecycle and will actively evolve the product roadmap. The Product Owner (PO) will be expected to represent the voice of the customer and prioritize the backlog. Moreover, the incumbent will be expected to enable peers and tirelessly advocate for the vision and customer experience you’ve been entrusted with.

Major Accountabilities:

Responsible for defining a product’s release and iteration backlog based on product’s overall vision and input from business SMEs, customer experience and the agile team.

• Understand and articulate the product’s vision, including its objectives, value proposition, and key risks associated with opportunities/ideas • Collaborate with SMEs to assess how features will impact the end-user and how to effectively manage them • Develop product roadmap and high-level backlog, further decomposed into releases which deliver significant value to the end user.

• Prioritize (and continuously reprioritize) delivery based on the calculated benefits/value of identified features/epics.

• Act as primary reviewer and approver of finished development work during iteration demos/reviews based on established acceptance criteria

Actively collaborate and engage with the agile team • Regularly attend planning sessions, stand-ups, retrospectives, iteration reviews and other team meetings in order to verify that the output of the team is consistently delivering business value and aligned with the agreed upon commitments • Shield the team from interruptions and outside interference by acting as a conduit between the business and the team • Lead the development of user stories and supporting documentation with applicable acceptance criteria o Decompose larger objectives or journeys (“epic”) into features and user stories that can be understood and committed to by members of the team o Participate in iteration planning discussions to reduce ambiguity around the user stories and ensure clarity, optimize functionality and define features that align with product vision o Support the team by being available to provide definitions required to complete detailed user stories, whether through face-to-face meetings or suitable light-weight documentation o Advocate for the highest attainable levels of quality and for approaches that will minimize the impact of technical debt on the product and organization o Utilize SMEs – including team members – to assist in the validation of epics and user stories as well as other activities such as user experience testing • Prioritize backlog to ensure highest value features/epics are developed first and that all stories are aligned with and traceable to the product vision

The Product Owner is empowered by the business to make decisions about the product’s direction • Define features, themes and epics in suitable levels of detail and prioritize them based on their respective business value • Establish and communicate product vision with key stakeholders and business owners, using customer research and available reporting and analysis to provide an economic justification for key decisions • Review the output of the agile team at the end of every iteration, and before the product is released into the market, to ensure that it meets expectations • Ensure full awareness of market and trends in the business environment through effective communication with stakeholders; using research and available analysis to help inform ideas • Contribute to discussions on solutions and execute assigned priorities with consideration and awareness of potential impact on other initiatives (the organization’s overall Product / Portfolio Backlog).

Candidate Requirements/Must Have Skills:

1) 4 + years’ experience working as a product owner on technology projects

2) 4 + years’ experience managing complex Agile projects throughout various phases of the SDLC cycle

3) Fully bilingual Spanish Speaking is a must

Nice-To-Have Skills:

– Previous Payment Process experience is a major plus

– Previous industry experience within corporate / treasury environments is a major plus

– MBA would be a plus

Degrees or certifications:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required

Candidate Review & Selection

• 2 Step Process: 1 phone, 1-2 in person

Additional Notes

• This project is anticipated to extend for upwards of 2 years. The successful candidate will work well with a diverse population, and has a clear understanding of managing customer relations as a new product is being released by the business.

Job Title: Product Owner – 3