OTC Confirmations Analyst
Typical Day in Role:
• Ensure risk inherent in the trade confirmation process is identified, understood, monitored, and controlled. This includes:
• Ensure all trades are recognized by trade counterparties, economic terms of all transactions are matched on, and all breaks are identified, reported, and resolved
• Generate and execute trade confirmations in accordance with the Bank policy
• Ensure the trades are reconciled with external electronic trade execution and affirmation/ confirmation platforms
• Timely escalation and resolution of any issues
• Investigate issues such that root causes are identified and appropriate actions are taken to prevent recurrence
• Ensure a high degree of processing accuracy, customer service, and operational efficiency:
• Maximize STP rates and the use of automation to ensure controlled efficient operations
• Identify and implement opportunities for improvement in controls, customer service, productivity, and cost effectiveness
• Understand customer needs and maintain customer service standards
• Develop and maintain relationships with customers, at both the operations staff and management levels, allowing for effective escalations and issue resolution
• Ensure customer issues are identified, reported, and escalated, and resolution is coordinated with internal stakeholders and the relationship owners.
• Support Ad-hoc Project Requirements to eliminate manual touchpoint and improve Operational efficiency.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
Must Haves:
• Sound Knowledge of Derivative Products and Settlement Process
• Knowledge of Electronic Confirmations workflow using SWIFT messages
• Working knowledge of trade confirmation platforms – Bloomberg, GTSS, Misys and FXALL
• Accurate and detail oriented with an analytical mind and the ability to detect, articulate, and effectively escalate and resolve issues
• Strong Microsoft Office, Data Analytics and Process Re-Engineering skills, experience in (SQL, VBA, Phyton, Excel)
Soft Skills:
• Excellent interpersonal and communication skills
• Passion for customer service
• Driven to improve efficiency and controls
• Superior organizational and time management skills
• Display ability to meet multiple deadlines in a dynamic, fast pace environment
Education: Bachelor’s degree in a related field.
Interviews Process: 1 Round with HM (In Person)