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Middleware Specialist – Level 3

October 16, 2020 by

Requisition Title: Middleware Specialist – Level 3 – Middleware Support (.NET SDC SharePoint Support)

Location: St. Catharines, ON
Duration: 6 months

Our public sector client is looking for a Middleware Specialist – Level 3. The Middleware Specialist (.NET SDC SharePoint Support) will complete the following activities:

  • SharePoint 2010/2013 Support and troubleshooting:
  • Monitoring and troubleshooting of the Enterprise SharePoint environment as follows:
  • Pro-active systems usage and capacity monitoring of the Windows Servers that make up the Enterprise SharePoint farm
  • Assessing and testing Infrastructure changes related to the Enterprise SharePoint environment; participation in release promotions and implementations
  • Troubleshooting and resolution of Enterprise SharePoint Service Tier 3 support incidents
  • Review monthly report cards, vendor remediation reports and creating and executing
  • implementation plans to address findings
  • Management of SSL and PKI certificates
  • Troubleshooting and resolution of complex application solution integrations with other environments including the .NET SDE

 

.NET SDE Operational Support

  • Participation in deployment and release (CRQ's) related to the .NET SDE platform
  • Troubleshooting and resolution of .NET SDE Tier 2 and 3 support incidents and problems including complex integration across the various technologies supported within the .NET SDE and Enterprise SharePoint platform such as:
    • IIS
    • Dynamics CRM
    • Biz Talk
    • Host Integration Services
    • Universal Access Gateway
    • Threat Management Gateway
    • SQL Server
    • SQL Server Analysis Services
    • SQL Reporting
    • System Centre (Operations Manager, Virtual Machine Manager, Configuration Manager)
  • Troubleshooting and resolution of .NET SDE Tier 2 and 3 support incidents and problems which include complex network integrations to both internal OPS and external 3rd party service offerings
  • Backing up the .NET SDE operational staff in the proactive monitoring, operations of the environment

 

Defining and developing a windows support guide for internal staff members for cross training;

  • Define and create documentation for each of the following deliverables which will be the tools used to train internal support staff in the support and troubleshooting of the Windows Environment
  • Contribution of knowledge records for support team to the office knowledge base
  • Prepare a presentation that provides a overview of the Windows physical and logical environments and the areas in which our office supports the MTO Windows applications
  • Train internal staff members in the support and troubleshooting of the windows applications
  • Training of current technical staff in monitoring, troubleshooting and support of the Windows environments utilizing the presentation and support guide created above.
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Nexus is one of North America’s leaders in the provision of technology staff augmentation and strategic resource consulting. With a team of talented professionals using best of breed methodologies, Nexus consistently over delivers with quick, quality and trusted results to its clients and consultants.

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