IT – Project Manager

Summary:
Selling Points of Position: exposure to the application and the environment and to multiple software stack
Best Vs Average Candidate: ideal candidate will be a very strong technical IT manager and should be aware of processes involved in project delivery. Strong decision-making abilities on his own. Ideal candidate will bring 5 years of PM experience with currency upgrade and infrastructure projects. The selected candidate will need to produce accurate status reports. And basically, be able to run the project independently with minimal supervision

Job Description:
Manages / leads a team of technology development / design professionals in providing a wide range of application or system solutions to the organization, ensuring standards are met and business objectives are achieved. Also provides technical leadership and guidance beyond own team.

Skill Requirements:
• Should be technically sound and experienced in application development and/or infrastructure builds
• Should have the ability to review and take decisions based on Architecture Blue Prints, Infrastructure diagrams etc
• Should have working knowledge on infrastructure concepts- load balancer, web services, active/active configurations
• Strong knowledge on application development, strong knowledge in concepts of job scheduling, configuration management (MKS or similar)
• Should be PMP certified or well versed in SDLC concepts
• Willingness to learn about the application and technology and share knowledge with team
• Should be able to encourage and motivate the team members to scale up on performance
• Strong Change Management Skills (Should have strong experience with ITIL Change Management concepts, experience in working with one of the ITSM tools/products)
• Strong Communication Skills
a. setting "clear" expectations with different LOB's/intake projects
b. take measures to provide clarity of each task and ownership in a highly matrixed environment
c. responsible for client interaction and relationship building
d. set expectations to the internal team members, act as the point of escalation for development team
e. Ability to identify potential escalations and capable of independently developing a strategy to manage escalations
• Should be able to produce accurate status reports and take all measures to closely track each project

Key Accountabilities:
• Responsible for leading development teams and the delivery of development solutions and component / unit testing efforts
• Oversee and report on project status, managing project team resources and assignment, ensuring project milestones are met and monitoring to keep projects on schedule and to budget within identified standards
• Work with LOB TS partners to develop the content of overall development / solutions design deliverables and ensure project estimates account for all activities in the project scope, including project management and application development, software quality assurance reviews, and vendor and contract management activities
• Ensure all requirements, project plans, and changes to commitment are communicated to all affected team members
• Responsible for defining Application Development Vendor strategy and managing Vendors and SLA’s and ensure work is delivered according to the agreed-upon Service Level and Operational Level Agreements
• Coordinate with relevant stakeholders to support / develop sound business cases with an on-going focus on reusability, scalability, innovation and enterprise-wide solutions
• Oversee and manage escalated issues to ensure resolution or redirect as appropriate ensure
• Ensure that the project team follows all quality assurance processes, including periodic reviews and transitions
• Drive stakeholder communication and develop effective stakeholder management required for successful Application Development delivery
• Act as an escalation point for all risks and issues affecting the development team, and for working to define and implement mitigation strategies
• Ensure full compliance with well-defined enterprise technology delivery practices and standards and project management disciplines by ensuring that recognized system development and project management processes, discipline and controls are consistently applied
• Control change to development project scope through accepted change management processes, impact assessment and documentation
• Responsible for delivering in line with financial forecast / plan, and achieving benefits targets as defined for Application Development teams
• Manage and track costs in line with investment governance to deliver agreed outcomes and service-level within budget
• Oversee demand management and project intake process, ensuring the development team can deliver on intake requirements and financial cost estimations are reviewed and approved
• Identifies all development related project dependencies and risks and ensure mitigation/contingency plans are in place for identified risks
• Represent the development team at project stakeholder meetings and obtain buy-in from senior management for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes
• Define and establish appropriate governance structures and processes to ensure that the Development team adopts and adheres to all defined operational and service delivery processes
• Responsible for management of the overall development / design teams providing both leadership and technical guidance
• Set targets and objectives for the team, and deliver results
• Grow team expertise to align with enterprise demand and the Bank's technology direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Foster an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
• Co-ordinate necessary resources to ensure completion by deadlines
• Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members’ assessment of performance and development plans
• Prioritize and manage own workload in order to deliver quality results and meet timelines
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
• Establish effective relationships across multiple business and technology partners, program and project managers
• Participate in knowledge transfer within the team and business units

MUST HAVE:
1. Solid experience as an IT project manager with currency upgrade projects: 5 years
2. Infrastructure PM experience: 5 years
3. Strong knowledge on application development, in concepts of job scheduling, configuration management (MKS or similar)
4. Strong Change Management Skills
5. Ability to make decisions independently: Yes
6. Very strong abilities to do accurate financial and forecasting reporting: yes
7. Executive level communication skills.

NICE TO HAVE:
1. Experience as IT Manager in Financial Institutions
2. PMP
3. Working knowledge in leading projects/efforts involving Unix shell scripting, java programming, database query languages (DB2 preferred)
4. Clarity and Service Now tools experience