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FX Support Analyst

November 27, 2018 by

Job: FX Support Analyst
Location: Toronto, ON
Duration: 6 Months

Prime Function: Accountable for the analysis, maintenance and support of Capital Markets / Foreign Exchange (FX) applications.

Some Specific Functions of this Role include:

• Provide application support for 20+ applications directly to the FX line of business and stakeholders

• Interact directly with the FX line of business and stakeholders

• Perform in?depth analysis on production problems, identify root causes and recommend solutions to resolve application malfunctions and prevent recurrence

• Communicate and recommend changes to development teams

• Update and maintain Wiki page on Confluence

• Manage incidents following ITIL standard

• Monitor systems and alerts to ensure systems are always healthy

• Monitor email inbox and respond to issues and requests

• Participate in project and team meetings interacting and collaborating with team members and other departments as appropriate.

• Recommend changes to enhance current monitoring specifications

• Implement changes to production systems and applications

• Participate in frequent training sessions

• Write small programs in Perl, Java, VBS or VBA

Knowledge & Skills:

• University degree or college diploma in Computer Science or Business or applicable work experience

• Business knowledge of Capital Markets is an asset.

• Understanding of Foreign Exchange (Trade booking, Risk, Confirmations, Settlements, Accounting, Reconciliation) or trading floor applications are an asset.

• ITIL certification or understanding

• Intermediate skill sets in working with Windows and Unix environments

• Understanding of databases and intermediate query skills

• Strong analytical ability for complex problem solving under pressure.

• Solid communication and great interpersonal skills

Technical skills:

  • 5 – 7 Years of experience
  • University degree/college diploma or equivalent work experience.
  • Strong Functional hands on experience on Murex or WSS
  • Strong understanding of FX Front Office and BO operations
  • Possesses solid analytical skills for complex problem solving
  • Possesses strong knowledge of design and analysis methodology and application development processes

Business Products and process knowledge:

  • Solid knowledge and understanding of the business units’ key products and services, process and controls.
  • Good understanding of the business BO process
  • Good knowledge of Front Office business process
  • Solid database query skills
  • Strong Unix command line skills
  • Strong analytics and problem-solving skills with ability to analyze a component or components of a process to optimize system functionality
  • Strong change management skills and strong prioritization skills
  • Strong customer service and relationship management skills.
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ABOUT NEXUS SYSTEMS GROUP

Nexus is one of North America’s leaders in the provision of technology staff augmentation and strategic resource consulting. With a team of talented professionals using best of breed methodologies, Nexus consistently over delivers with quick, quality and trusted results to its clients and consultants.

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