Customer Service Representative
- Responsible for responding to customer requests in a prompt, accurate and professional manner.
- Handle any inquiries which require investigation or follow-up.
- Ensure requests and inquiries are transferred to the appropriate area.
- Develop and maintain good client relationships while ensuring confidentiality.
- Use call tracking systems to log all inquiries for documentation purposes.
Qualifications include:
- Previous customer service experience;
- Excellent communication skills; and
- Ability to handle tasks in a professional manner.