• Skip to primary navigation
  • Skip to main content
  • Skip to footer

1.844.822.0541

info@nexusgroup.ca

  • Email
  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • English
    • Français
  • Consultant Login
  • Find Your Opportunity
Nexus Systems Group

Nexus Systems Group

  • Home
  • What We Do
    • Staffing Solutions Made Easy
    • Contingent Workforce Management and Payroll Solutions
    • Technology Consulting and Delivery
  • Who We Serve
  • Who We Are
    • Our Team
    • News and Awards
    • Associations and Community
  • Contact Us
  • News

Customer Service Representative Intermediate – Montreal

August 21, 2018 by

DESCRIPTION: 
12 months contract
Location  – Montreal

The person will work on the weekend, about 3 out of 4.

Top skills needed – Good with computer, 34 homemade applications are used, Ability to learn quickly, Independence, able to work by itself

The Corporate Security & Resiliency team is mandated with establishing, implementing, administering and enforcing Client's security policies. 

TheNational Incident Centre (NIC) service is a team of specialists which operates 24 hours a day, 7 days a week in order to contribute to the protection of company employees and assets. The team is the central point for surveillance and reporting for incidents which can affect the company. It also coordinates a response with the manifold responders according to pre-established impact and severity parameters. 

TASKS / RESPONSIBILITIES: 

The successful candidate will need to maintain a constant communication and coordination with different business units in order to support the following accountabilities: 

• Work as the single point of contact for company related incidents and emergencies 
• Act as a link and closely collaborate with the Corporate Emergency Coordinators, Investigators and Physical Security Specialists 
• Manage and monitor the company’s physical security systems 
• Offer services and support on behalf of other Corporate Security teams outside of regular business hours 
• Offer a valued service to our clients 

ESSENTIAL ABILITIES AND SKILLS: 

• The ability to serve our clients in a bilingual environment 
• Good communication skills, both verbal and written 
• The ability to work in a 24 hours, 7 days a week environment, with alternating shifts in order to respond to business and client needs alone or in team 
• Great motivation and strong team spirit 
• The ability to face stressful, ambiguous or unforeseen situations while identifying and treating priorities first 
• Good interpersonal relationship skills allowing cooperation with a varied client base with different levels of competence and technical knowledge 
• High level of moral responsibility in terms of professionalism and integrity towards the business 
• Excellent general knowledge of information technology systems and ability to work in a highly technological environment 

PREFERRED ABILITIES AND SKILLS: 

• Past experience within an emergency management, physical security, telecommunication or access control environment. 
• A good understanding of telecommunication networks and other general company functions. 
• Post secondary diploma in emergency management, security services or telecommunications 
 

  • Apply Now
  • See All Jobs

Footer

ABOUT NEXUS SYSTEMS GROUP

Nexus is one of North America’s leaders in the provision of technology staff augmentation and strategic resource consulting. With a team of talented professionals using best of breed methodologies, Nexus consistently over delivers with quick, quality and trusted results to its clients and consultants.

LATEST OPPORTUNITIES

  • UI/UX Designer April 23, 2021
  • Product Owner April 23, 2021
  • Lending Officer April 23, 2021
  • Developer April 22, 2021

SOCIAL

  • Email
  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
Report on Business Canada's Top Growing Companies - Nexus Group
Nexus Group Growth 500 2019
Nexus Systems Group Growth 500 2018
NEXUS GROUP SYSTEMS GROUP INC. NEXUSGROUP.CA
  • Contact Us
  • Terms & Conditions
  • Privacy Policy