Capital Markets - Business Analyst (Non-IT)

Position Overview Work arrangement: Hybrid - 3 days in office per week. Contract Duration: 6 months Possibility of extension in other programs. Number of Positions: 1 Schedule Hours: 9 am-5pm Monday-Friday; standard 37.5 hrs/week Key Responsibilities Analyze operational processes across Derivatives, FX and Money Market product groups. Partner with Operations teams to identify common process pain points and opportunities for standardization. Facilitate discussions across Front Office, Operations, Technology and Risk stakeholders. Review operational workflows and recommend process improvements. Perform root cause analysis on recurring operational issues and risk events. Identify opportunities to strengthen controls and improve operational efficiency. Support business readiness activities including communications, process documentation and operational transition planning. Evaluate recurring data trends and operational metrics to identify process improvement opportunities. Escalate operational risks and control gaps appropriately. Contribute ideas for future-state operating models and new ways of working. Required Qualifications • 8+ years of Business Analyst, Operations Analyst, Operations Change, Transformation, or Capital Markets Operations experience. • Strong recent Capital Markets product, operational and market infrastructure experience. • Experience in derivatives, FX, money market and transaction lifecycle processes. • Ability to build effective partnerships across Front Office, Operations, Technology and Risk. • Strong focus on risk management, controls, regulatory compliance and data quality. Preferred Qualifications • Root cause analysis experience. • Experience identifying trends and telling stories through operational data. • Exposure to Copilot or AI-enabled workplace productivity tools. Soft Skills • Excellent communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders. • Strong analytical, problem-solving and process improvement capabilities. • Ability to work independently and collaboratively in a fast-paced environment. • Strong execution skills with a focus on accuracy, timeliness and delivery outcomes.