Bilingual Training Advisor (SP/ENG) x 2
Typical Day in Role:
– Delivering material to stakeholders (managers, directors etc)
– Facilitating question and answer sessions
– Facilitate and create materials in Spanish to communicate with International Banking LatAm – could be 50% of role
– Respond to system knowledge inquiries
– Update training materials as required
– 50% building training materials and 50% training
– Run demos (train the trainer piece), but also train stakeholders themselves
– Create eLearning Content using Articulate Storyline
– Drafting some communications (training invites, thank you messages etc…)
– Keeping attendance and records (of the people that are being trained)
– Evaluations to identify areas of improvement
Candidate Requirements/Must Have Skills:
1) Bilingual in Spanish (fluent/professional proficiency)
2) 5+ years of experience creating a training plan (corporate training) and delivering/roll out
3) 3-5+ years’ experience in end-to-end training process (from need analysis to evaluation)
4) 3-5+ years’ experience training on technological solutions with ability to effectively communicate technical information clearly and simply (preferably to non-technical audiences)
5) 1-2 years of experience working with Camtasia
6) Experience with Adobe Indesign, Photoshop, Camtasia, Articulate storyline
Nice-To-Have Skills (in order of preference):
1) Certification in Adult Education Preferred – demonstrated knowledge of adult learning principles and a variety of design and development principles and methodologies
2) Project management knowledge
3) Change management experience
5) Experience with online delivery (without seeing verbal cues)
6) Experience with global implementation
7) Demonstrated knowledge of developing storyboards for creation of eLearning programs
Soft Skills Required:
• Ability to act independently within defined objectives and direction
• Flexibility to adapt to a variety of tasks and functions and changing priorities
• Excellent analytical, planning, project management, and organizational skills
• Ability to work energetically and creatively in a team environment
• Strong planning, prioritization, and time management skills
• Skill/ Experience with accessibility requirements
Education:
– Any university undergrad program
– Certification in Adult Education Preferred