Bilingual Senior Business Analyst (FR/ENG)
Typical Day in Role:
The Senior Business Analyst will collaborate with subject matter experts, stakeholders, internal technical teams, and external vendors to drive varying processes within the Central Compliance Program resulting in the development of documentation throughout the product life cycle (such as business requirements, functional requirements, process maps, test case development and roadmaps).
Accountabilities:
• Develop a deep understanding of the complexity of Compliance projects to enhance monitoring programs such as information barriers, watch and restricted lists, personal trading, and outside business activities.
• Conduct information gathering workshops with users to gather and formally document business requirements.
• Document business requirements (using various methodologies such as defining Epics, Use cases and User Stories).
• Assist in the creation of test cases and support User Acceptance Testing.
• Support implementing technical solutions for Compliance monitoring programs as part of a wider team.
• Develop productive relationships with key stakeholders.
• Research developing trends and best practices and determine implications for using proposed technologies to meet business unit strategy.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Champion a high-performance environment and contribute to an inclusive work environment.
• Any other duties as assigned.
Candidate Requirements/Must Have Skills:
1) 8+ years of experience as a Business Analyst professional with proven leadership in eliciting and documenting requirements including data, business process and business object modelling, interviewing and user interface design and testing
2) Bilingual in French required (verbal + written) – ideally with experience working in financial services in French – need to know business terminology
3) 3+ years’ experience in the Financial Services industry; specifically, with monitoring programs for a Control Room or a Personal Conflicts team (such as information barriers, watch and restricted lists, personal trading, and outside business activities) and associated technology implementations.
4) 3+ years’ demonstrated experience with drafting test cases / scripts and managing user acceptance testing phases.
5) 3+ years’ experience working with Visio, Microsoft Excel, PowerPoint, JIRA, and Confluence (please list the ones candidate has experience with and # of years for each)
Nice-To-Have Skills:
1) Experience with the MCO (My Compliance Office) application is a plus, but not a requirement.
2) Experience with technical implementation
Soft Skills Required:
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong communication, organizational, and interpersonal skills including but not limited to presentation, prioritization, effective time management and conflict management
• Highly motivated individual who is creative, results-oriented, and eager to learn.
• Willing and able to adapt to changes in the work environment, manage competing demands, deal with frequent change, delays, or unexpected events.
Education:
Post-secondary graduate of Business, Technology, or related discipline.