Bilingual Product Owner

Key Responsibilities • Support Senior Manager, Product Owner to help define a product’s release and iteration backlog based on product’s overall vision and input from business SMEs, customer experience and the agile team • Understand and articulate the product’s vision, including its objectives, value proposition and key risks associated with opportunities/ideas. • Collaborate with SMEs and other Product Owners to assess how features will impact the end-user and how to effectively manage them. • Develop product roadmap and high-level backlog, further decomposed into releases which deliver significant value to the end user. • Prioritize (and continuously reprioritize) delivery based on the calculated benefits/value of identified features/epics. • Act as primary reviewer and approver of finished development work during iteration demos/reviews based on established acceptance criteria. • Align the definitions, scope and roadmap with the different workstreams related to the product development. • Actively collaborate and engage with the agile team • Attend planning sessions, stand-ups, retrospectives, iteration reviews and other team meetings to verify that the output of the team is consistently delivering business value and aligned with the agreed upon commitments. • Shield the team from interruptions and outside interference by acting as a conduit between the business and the team. • Lead the creation of user stories, assist with the development and supporting documentation with applicable acceptance criteria. • Decompose larger objectives or journeys (“epics”) into features and user stories that can be understood and committed to by members of the team. • Participate in iteration planning discussions to reduce ambiguity around the user stories and ensure clarity, optimize functionality and define features that align with product vision. • Support the team by being available to provide definitions required to complete detailed user stories. • Advocate for the highest attainable levels of quality and for approaches that will minimize the impact of technical debt on the product and organization. • Utilize SMEs – including team members – to assist in the validation of epics and user stories as well as other activities such as user experience testing. • Make decisions about the product’s direction • Define features, themes and epics in suitable levels of detail and prioritize them based on their respective business value. • Establish and communicate product vision with key stakeholders and business owners, using customer research and available reporting and analysis to provide an economic justification for key decisions. • Review the output of the agile team at the end of every iteration and before the product is released into the market, to ensure that it meets expectations. • Ensure full awareness of market and trends in the business environment through effective communication with stakeholders; using research and available analysis to help inform ideas. • Contribute to discussions on solutions and execute assigned priorities with consideration and awareness of potential impact on other initiatives (the organization’s overall Product / Portfolio Backlog). • Contribute to building organizational capability and expertise on agile adoption • Communicate effectively across diverse audiences within and outside of the development team (Stakeholders, Executives), acting as a champion of the agile methodology. • Partner with the Agile Coach and other agile teams to share findings, best practices and resources to help mature the organization’s agility. Required Qualifications • 8+ years of progressive experience in product management or product development, preferably within financial services, payments, digital channels, or fintech environments • 5+ years of experience contributing to the end?to?end delivery of digital products, from discovery through launch and iteration • 4+ years of experience working in a structured delivery or project environment, with familiarity across the full project lifecycle • Bilingual in Spanish • Strong understanding of software technologies and iterative Software Development Life Cycle (SDLC) methodologies Preferred Qualifications • Master’s degree or MBA considered an asset • Jira/Confluence experience • Figma • Mural Soft Skills • Collaborative team player who values diverse perspectives and leads with humility and confidence • Takes ownership and accountability for outcomes, with a strong “can?do” mindset • Comfortable working in flat, cross?functional teams, influencing through reasoning and persuasion rather than authority • Demonstrates high emotional intelligence, including self?awareness, empathy and adaptability • Thrives in ambiguity, embraces change and is comfortable moving forward without all the answers • Continuously seeks improvement, feedback and opportunities to tackle complex problems • Consistently advocates for and delivers on customer needs and expectations • Excellent oral and written communication skills in English and Spanish, with proven ability to influence management and cross?functional teams • Strong cross?cultural collaboration skills, with experience working across regions and geographies • Acts as a role model in representing the business and serving as the voice of the customer • Demonstrated track record of building productive relationships across multiple organizational groups • Strong attention to detail, with the ability to perform effectively in high?pressure, deadline?driven environments • Demonstrates critical thinking and creative problem?solving capabilities • Maintains current knowledge of industry trends, with a passion for continuous learning and skill development • Demonstrated ability to manage senior stakeholder relationships, balancing diverse business interests to build alignment, confidence and consensus • Strong prioritization skills grounded in business value, customer impact and economic rationale • Proven ability to break down strategic initiatives into epics and user stories, enabling effective planning, delivery and iteration within corporate constraints - Education and Certification Bachelor’s Degree in Business, Finance, Economics, or another relevant field