Location: 1 carref. Alex.-G.-Bell Aile B, Verdun, Quebec
Duration: June 20th, 2023
Job Title: Corporate Trainer
In your own words, describe what the contractor will be doing on a day-to-day basis:
• Facilitate learning sessions in-class and one-to-one sessions
• Manage all logistics related to training activities, events and special projects
• Consistently hold up-to-date knowledge of all Small Business products and services, pricing and offers, system and processes for the Small Business sales channel
What are the top three functions of this role? (Top duties the contractor will be accountable for):
• Facilitate learning sessions in-class and one-to-one sessions
• Manage all logistics related to training activities, events and special projects
• Consistently hold up-to-date knowledge of all Small Business products and services, pricing and offers, system and processes for the Small Business sales channel
What will the contractor need to deliver in their initial 1–6 months?
J
ob duties / Accountabilities:
• Facilitate learning sessions in-class and one-to-one sessions
• Manage all logistics related to training activities, events and special projects
• Consistently hold up-to-date knowledge of all Small Business products and services, pricing and offers, system and processes for the Small Business sales channel
• Install training support tools to ensure training adoption and behavioral change to drive sales performance
• Demonstrated ability to develop an environment which inspires employee involvement and teamwork
• Collaborate with Sales Teams, Training Design and Marketing teams to provide the best-in-class training experience
• Monitor and evaluate quality standards within the Small Business Sales Channels
• Develop strong partnership with the business partners in order to develop solid understanding of the business; seek to understand business trends so that effective recommendations on training design correspond with business direction
• Recommend evaluation criteria and measures
• Provides input in performance management progress and achievements to gauge growth of team efforts
• Ad hoc requests where required
What are the top 3 skills sets you want to see on a candidate’s resume?
1. Exceptional facilitation skills with ability to engage adult audiences, present content clearly to achieve learning objectives
2. Exceptional communication skills, both written and verbal (EN/FR)
3. The ability to effectively handle multiple, high priority tasks, at the same time
Which qualifications are essential, if any, for the role?
• Exceptional facilitation skills with ability to engage adult audiences, present content clearly to achieve learning objectives
• Exceptional communication skills, both written and verbal (EN/FR)
• The ability to effectively handle multiple, high priority tasks, at the same time
• Strong interpersonal skills – someone who thrives in a fast paced environment
• Customer focused and creative problem solver with ability to work autonomously to drive issue to resolution
• Solid time management skills
• Demonstrated ability to develop an environment which inspires employee involvement and teamwork
• Strong aptitude to recognize opportunities for improvement and take appropriate action
• Results-oriented, pro-active and strong execution skills
• Strong leadership skills
• Project management and organizational skills
• Strong decision making, problem solving and negotiation skills
Describe the background of your ideal candidate (Someone that performed in this role previously, etc.)
Min of 5 years experience as Corporate trainer/facilitation expert
Any testing in the interviews?
If the first interview is successful, candidate will be invited for a 2nd interview (30 min) where they will be asked to deliver 5-10 min training on a topic of their choice
Any potential to hire full time?
Yes