Bilingual Business Analyst – Compliance Monitoring (ENG/SP)
Typical Day in Role:
• Support the business needs of the program within the Global Compliance team
• Provide business analysis and technical expertise for both immediate needs projects and transformation design programs
• Lead, co-ordinate and manage process design workshops with stakeholders from Compliance and Business teams to accurately capture business requirements and processes to facilitate project delivery
• Identify gaps and create action plans – build documentation for activities across countries for corporate functions
• Prepare required discussion documents for process design workshops, communicate outcome to stakeholders and ensure actions/issues are tracked through to resolution
• Support business requirements gathering process through facilitation of data gathering workshops and subsequent translation into User Stories
• Liaise with stakeholders from Compliance, Business, and IT to clarify business requirements where needed
• Analyse existing policies and procedures to identify gaps created by new processes and recommend changes accordingly
• Support delivery of all aspects of UAT through planning, execution and closure for the selected solution
• Understand the complexity of the end-to-end program and successfully complete deliverables
• Develop and maintain productive relationships with key stakeholders
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Champions a high-performance environment and contributes to an inclusive work environment.
• Support projects across the enterprise and business unit
Candidate Requirements/Must Have Skills:
1) Bilingual in Spanish (fully proficient – written & verbal)
2) 5+ years of experience as a Business Analyst within the financial services industry, ideally with specific knowledge in Compliance Monitoring
3) 5+ years of experience in co-ordination and facilitation of workshops
4) 2-3 years’ experience managing a Project
5) Strong elicitation/documentation in all aspects of requirements and testing
Nice-To-Have Skills:
1)Power BI,
2)Visio
3)SharePoint
4)Global work experience
Soft Skills Required:
• Ability to work independently and within a team to develop project deliverables
• Excellent analytical, problem-solving and troubleshooting skills
• Strong communication, organizational, and interpersonal skills including but not limited to presentation, prioritization, effective time management, conflict management
• Inquisitive mindset; eager to learn and acquire knowledge
• Demonstrated leadership and analytical abilities
• Must be a creative, self-starting, results-oriented and highly motivated individual
• Quick learner who will be able to make an immediate impact as project activities are already underway
• Willing and able to adapt to changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events
• Comfortable working with a high level of ambiguity and managing multiple stakeholders with limited bandwidth
Education:
Post-secondary