Bilingual Business Analyst

Bilingual Business Analyst
Location Address: WFH (once on site, hybrid model – Toronto)
Contract Duration: 1 year
Number of Positions: 1
Schedule Hours: 8:30-5, Mon-Fri
Reason: New project

Story Behind the Need
Business group: Global Compliance International Banking
Project: Compliance Transformation Program is seeking a Business Analyst – Compliance Monitoring to join our team.
We are looking to grow our pool of dedicated professionals with expertise in the design and implementation of global case management solutions across several technologies. Business analysis will contribute to the overall success of the design and implementation of a global solution. The Business Analyst will work directly with Subject Matter Experts and the program management team, collaborate with internal stakeholders, business users, and technical teams/vendors to drive varying processes and deliverables for the Compliance Monitoring initiative resulting in the development of documentation throughout the project life cycle.

Candidate Value Proposition:
The successful candidate will have the opportunity to contribute to the anchoring of one of the key pillars on the Regulatory Compliance Program, and will have a chance to work with international stakeholders.

Typical Day in Role:
• Support the business needs of the program within the Global Compliance team 
• Provide business analysis and technical expertise for both immediate needs projects and transformation design programs
• Lead, co-ordinate and manage process design workshops with stakeholders from Compliance and Business teams to accurately capture business requirements and processes to facilitate project delivery
• Identify gaps and create action plans – build documentation for activities across countries for corporate functions
• Prepare required discussion documents for process design workshops, communicate outcome to stakeholders and ensure actions/issues are tracked through to resolution
• Support business requirements gathering process through facilitation of data gathering workshops and subsequent translation into User Stories
• Liaise with stakeholders from Compliance, Business, and IT to clarify business requirements where needed
• Analyse existing policies and procedures to identify gaps created by new processes and recommend changes accordingly
• Support delivery of all aspects of UAT through planning, execution and closure for the selected solution
• Understand the complexity of the end-to-end program and successfully complete deliverables
• Develop and maintain productive relationships with key stakeholders
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Champions a high-performance environment and contributes to an inclusive work environment.
• Support projects across the enterprise and business unit

Candidate Requirements/Must Have Skills:
1) Bilingual in Spanish (fully proficient – written & verbal)
2) 5+ years of experience as a Business Analyst within the financial services industry, ideally with specific knowledge in Compliance Monitoring
3) 5+ years of experience in co-ordination and facilitation of workshops
4) Proven leadership in end-to-end requirements gathering, business process mapping
5) Strong elicitation/documentation in all aspects of requirements and testing

Nice-To-Have Skills:
1) Experience with Power BI, Visio, and SharePoint

Soft Skills Required:
• Ability to work independently and within a team to develop project deliverables
• Excellent analytical, problem-solving and troubleshooting skills
• Strong communication, organizational, and interpersonal skills including but not limited to presentation, prioritization, effective time management, conflict management
• Inquisitive mindset; eager to learn and acquire knowledge
• Demonstrated leadership and analytical abilities
• Must be a creative, self-starting, results-oriented and highly motivated individual
• Quick learner who will be able to make an immediate impact as project activities are already underway
• Willing and able to adapt to changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events
• Comfortable working with a high level of ambiguity and managing multiple stakeholders with limited bandwidth

Education:
Post-secondary

Candidate Review & Selection
2 rounds – 1 hour video interviews

Hiring Manager’s availability to interview: ASAP