Job Title: Application Support Analyst (Junior)
Duration: 3 months
RESPONSIBILITIES INCLUDE (but are not limited to):
This candidate will be supporting Coupa with Level 2/3 technology concerns.
This group is responsible:
• They look at a particular supplier (on SOW) and see how they can make the process more efficient from a payment perspective (From buying to invoicing them).
• They are trying to automate the payment solutions through the Procure to pay application.
• They will be working with multiple lines of business to help optimize each solution.
• They may have minor configuration tasks on Procure to pay and other procurement platforms. They may have to choose certain options for certain lines business. For example, some groups may have different approvals processes and they may have to configure that in the application.
TOP SKILLS / EXPERIENCE:
• Prior experience with Level 2/3 support for an SaS web-based program. (Coupa preferable)
• Strong Relationship building
• Strong communications.
• Strong technology supporting background.
NICE TO HAVE SKILLS/EXPERIENCE:
• Prior Procurement background
• Prior experience with any Procure to Pay applications
• Prior Supply Chain knowledge
• Knowledge of Coupa platform
• Relationship building
• Strong communication.
• Post-secondary degree