UX Specialist – Kitchener – 8209500
User Experience Designer
Duration: 6 months (Extension / FTE possible)
Location: Kitchener – ON
As a leader in the financial industry, we are evolving many of our digital experiences into innovative, immersive and highly functional products delivering high value to our clients and partners. You will be directly involved in this exciting transformation. As a Designer on our User Experience team, you will be focused on our large consumer- and business-facing websites dedicated to our Group Benefits and Group Retirement Solutions areas, serving millions of Canadians. Working with a cross-functional team, you will deliver highly effective, well-crafted and evidence-based digital experiences through sketches, empathy maps, user flows, wireframes, and prototypes, and working with our UI designers to create the eventual UI/design assets as needed. You’ll be able to synthesize business requirements, research and design principles; solve problems; work within tight deadlines; and understand disparate audiences to ensure the final experiences cater to the uniqueness of the targeted individuals. You will need to identify and solve problems; simplify complicated ideas; explore different design solutions and articulate for the user in each case; and present to and collaborate with a wide range of project team members and stakeholders.
Key Accountabilities • Consume and understand business, functional and technical requirements • Design user interfaces by applying the fundamental principles of user experience design, research experience, industry best practices and balancing those against system constraints and business objectives • Create and revise user flows, sitemaps and wireframes based on specifications, goals, needs and limitations • Develop rapid interactional UX prototypes; verify design assumptions through concept and usability testing • Participate in design review sessions with project teams, acquiring consensus and approval on designs and documentation • Document detailed user experience specifications and provide to the development team; liaise to ensure final output matches UX specifications and visual design? Experience & Skills Required • Minimum 4 years’ experience as a user experience designer or similar role • 1+ years of experience working on complex web projects with medium to large-sized teams • Strong portfolio demonstrating expertise in UX • Bachelor's degree in design or a related field (communication arts, computer science, human-computer interaction (HCI), etc.) • User-focussed and analytical; the ideal person for this role will have a deep understanding and appreciation of the process of identifying users’ needs, coupled with the ability to balance the pros and cons of different designs, backed by research and analytics • Excellent skills in creating flows, low and medium fidelity wireframes and prototypes for different screen breakpoints (responsive design) • Well versed in fundamental visual and interactive design disciplines & principles and user behavioural psychology • Highly comfortable presenting and substantiating design decisions (in both formal and informal settings), based on industry best-practice guidelines, personal experience and research findings • Excellent proficiency in Axure RP • Experience in related UX/UI design software desirable (e.g. Sketch, InVision) • Previous experience with Agile design/development methodology • Fastidious attention to detail • Strong communication skills and the ability to effectively articulate experiential principles • Experience in user research techniques (e.g. usability tests, focus groups) • Certification from an industry-recognized user experience design institution preferred • Solid understanding of web and mobile technologies